Security Officer

Job Summary

Under indirect supervision of the Watch Commander and/or department supervisor, performs a variety of duties to protect against emergency and safety issues, as well as criminal violations, to maintain a safe environment for patients, visitors, and employees. Investigates reported incidents and all criminal violations of property. Monitors radio, fire alarm system, and C.C.T.V.s at the Control Center. Dispatches officers to incidents and makes necessary notifications.

• Patrols and monitors building, premises, and parking lots of the establishment to detect any criminal violations or hazardous conditions.
• Examines all doors, windows, and gates to determine security; locks and unlocks doors and buildings as scheduled; allows entry into secured areas by authorized personnel only.
• Monitors fire alarm system, security alarms, and C.C.T.V. at the Security Control Center; dispatches officers to respond to these alarms via radio.
• Ensures preparedness of the facility for disasters, Homeland Security issues, or other safety/emergency issues; detects and reports any unusual conditions, situations, or malfunctions affecting safety or fires at facilities.
• Responds to disaster, Homeland Security, and safety/emergency issues, providing assistance with appropriate actions; uses two radios to assist in communication as necessary; maintains up-to-date knowledge of all emergencies, fires, and disasters at facilities.
• Provides daily operational support duties of the facility: raises and lowers flags at the front entrance; answers questions and gives directions/assistance to visitors/patients upon request; maintains traffic control in parking lots and the Emergency Department area; issues parking citations to violators; responds and stands by with a fire extinguisher at the Heli‑Pad during all landings and departures of Med‑Vac helicopters.
• Observes departing personnel to guard against theft of company property and detains personnel for further investigation when necessary.
• Detects and reports any criminal activity or property damage to the Security Operations Center; detains and assists law‑enforcement agencies in protecting Kaiser Permanente property, staff, patients, and visitors on property; submits necessary reports; notifies public authorities as necessary, and assists local law enforcement with active investigations to identify and prosecute suspects.
• Make recommendations to the supervisor on all activities that require changes in policies, procedures, and budgetary requests as necessary.

• N/A

• High school diploma or GED.

• Basic Life Support within 6 months of hire OR CPR/AED for Professional Rescuers within 6 months of hire.
• Security Guard License (Hawaii) required at hire.
• Driver's License (in location where applicable).

• Working knowledge of and skill in word processing PC applications.
• Registered Guard with the Hawaii Board of Private Detectives and Guards; or current federal, state, or county law‑enforcement officer.

• Minimum one (1) year of experience in law enforcement, security, or related public safety experience (e.g., corrections, firefighters).