Clinical Services Coordinator

Brief Description

JOB SUMMARY

The Clinical Staff Services Coordinator supports departmental activities to ensure quality in conducting, maintaining, and communicating provider credentialing, privileging, and source verifications. Serves as a resource to, and collaborates with, others to advance the quality of providers and patients safety of the Health Center. Reports to the Clinical Staff Services Manager.

This role is 24 hours per week during normal business hours. While the schedule is flexible, availability for at least a partial day on Thursdays is required. Eligible for employee benefits, including paid time off at 60% of full-time benefits. Contact Human Resources for details: hr

• Coordinates with Human Resources for accurate, time-sensitive communication among provider candidates and the Clinical Staff Services Manager.
• Conducts, participates in, and maintains credentialing and privileging.
• Conducts, participates in, and maintains primary source verification.
• Manages the credentialing or privileging process.
• Manages and complies with HRSA and regulatory standards.
• Executes Credentialing and Privileging for New Providers and Re-credentialing and re-privileging for existing providers including:
  • Medical Providers including MDs, DOs, Nurse Practitioners, Registered Nurses, Medical Assistants, Staff psychologists (PhD, PsyD), Registered Dietitian, License Clinical Social Workers, Certified Substance Abuse Counselors, Dentists, Dental Hygienists, Dental Assistants, and Community Health Workers.

• Prepares, monitors, and maintains all detailed documents required in the credentialing process in database and credential files.
• Verifies education, residency, licensing, and references.
• Prepares and submits verification of credentials to the Clinical Staff Services Manager.
• Tracks and monitors ongoing CMEs.
• Assists all Clinic providers with initial and renewal applications for hospital privileges and coordinates with Medical Staff Services at the hospital.
• Coordinates with the Executive Assistant to the CEO for provider licensing and certifications required by the clinic and the hospital.

To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

High School diploma or equivalent required.

• Minimum of one year’s experience in a similar confidential work environment preferably in the medical field.
• Previous work experience supporting an executive for a non-profit and/or in health care preferred but not required.
• Must demonstrate below competencies:
  • Communication – Excellent ability to communicate with all employees and leaders within the organization.
  • Mindfulness – Self‑awareness and humility demonstrating a sense of strengths and limitations, and the ability to accept responsibility. Ability to focus on work assignments and when distracted, ability to promptly return to the task at hand to meet assignment due dates and requirements.
  • Ethical practice – Excellent ability to conduct oneself in a highly ethical manner with a strong ethical sense and conviction to do what is right.
  • Global and Cultural Awareness – Ability to work with and create cohesiveness among and between all peoples. Demonstrated awareness and commitment to trauma informed care.
  • Administrative Expertise – mastery of word processing and data entry, electronic scheduling and shared‑document software, typing by touch at least 35 wpm accurately. Ability to work self‑directed and keep Clinical Staff Services Manager informed about status of assignments, inquiries, and requests received.
  • Relationship Management – Excellent ability to work alongside others in partnership and teamwork in a way that honors and values others.
  • Negative TB clearance within previous 12 months