Social Services Investigator II

Job Posting Title

Social Services Investigator II

340 OKLAHOMA STATE DEPARTMENT OF HEALTH

340 Office of Client Advocacy

Location:

Tulsa, Wagoner, Muskogee, Okmulgee, Rogers, Creek
Salary: up to $52,351.20, based on education and experience
Full Time / Part Time:
Full Time

Work Schedule:

Monday – Friday
Primary

Hours:

8-5

Positions in this job family are assigned field investigations involving abuse, neglect, and exploitation perpetrated against children in out-of-home residential placement and vulnerable adults in accordance with all state and federal laws. Duties may include investigating caretaker misconduct, such as employee violations of agency policy, procedure, or acceptable professional standards. Duties include producing written investigative reports for use in administrative and/or criminal proceedings.

• Carries a caseload comprised of investigations regarding abuse, neglect, sexual abuse and exploitation and follows all policy related to completion of investigations.
• Complete all investigation activities according to policy and statute guidelines.
• Investigation activities may include but are not limited to field interviews with victims, witnesses, providers, guardians, accused staff and other professionals to assist in determining an investigative outcome.
• During the investigative process, investigators may identify policy violations and unauthorized practices, and report concerns to contract and licensing monitors.
• Collects evidence and documentation including but not limited to photographs, videos, written statements, incident reports, police reports, and medical records.
• Prepare a written investigative report including all demographic information, interviews, evidence and documentation, summary of findings to provide to District Attorney of jurisdiction and guardianship courts as applicable.
• Complete all post investigation activities including but not limited to appearing and testifying in registry hearings and/or criminal proceedings.
• Children’s Investigative Division - Placed on an on‑call rotation to respond after hours and on weekends to priority investigations.
• Being present in the office is an essential function of this job.
• Other duties as assigned.

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting peers.

Education and experience at this level consist of a bachelor’s degree and three years of professional experience in investigation, auditing, social work, juvenile justice, personnel administration, law enforcement, child support enforcement, or working with persons with intellectual disabilities; or an equivalent combination of education and experience.

• If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.
• All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

Required knowledge of the rules and regulations governing social service agencies and residential facilities or contract providers; of quality control and audit procedures; and of review and investigative techniques. Ability to review and analyze large amounts of information and identify deficiencies; conduct interviews effectively; gather and analyze evidence and information; organize and present facts in a concise and objective manner; testify in court;

establish and maintain effective working relationships; and communicate effectively, both orally and in writing.

A significant portion of this role involves conducting fieldwork within the community, including visits to private homes and care facilities. Employees must talk, stand, walk, and reach with hands and arms, use a laptop and cell phone daily, and travel. Being present in the office is an essential function of this job.

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.