PCN Care Co-Ordinator

The Care Coordinator role is seen as a critical and evolving post to support the PCNmulti-disciplinary team to deliver effective, co-ordinated and personalised carefor patients. This role will specifically focus on patients living in carehomes, supported living environments and elderly and frail patients living independently in their own homes

Thepost holder will support people at home to live in the least restrictive wayand those living in care homes and supported living environments to remain empowered and ensure that their voices are heard

Toact as the first point of contact for GPs, Adult Social Care, Care Homes, other

Community Services and VCSE organisations regarding matters relating to apersons care and support needs

Thepost holder will work in a supportive capacity with both the PCN Wellbeing team, assisting with administrative tasks as required. Including: personalised care and support plans (PCSPs), referrals,minute-taking and signposting

Therole will also involve working in a supportive capacity with the teams in each GP Practice and linking in with a range of community health and social care services, care homes and the VSCE

Workwith GPs and other Primary Care professionals within the PCN to identify andmanage a caseload of patients, and where required and as appropriate, refer patients back to other health professionals within the PCN and / or practices

Help patients to manage their needs by answering queries and ensuring that patient shave good verbal or written information to help them make informed choices about their care

Provide co-ordination and navigation for patients and their carers across health and social care services, working closely with Primary Care Health professionals, Adult Social Care and Social Prescribing Link Workers

Work collaboratively with patients to write PCSPs and if applicable and the personhas consented, ensure this information is shared with all relevant parties - families,carers and other health care professionals, holistically bring together all the patients identified care and support needs

Provide support for carers and link in with appropriate local services

Raise awareness within the PCN of shared decision making and decision support tools.

Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to have shared decision-making conversations

To follow appropriate safeguarding procedures

To attend MDTs and minute meetings where appropriate

North Cornwall Coast Primary Care Network is a progressive,successful network of three North Cornwall Coast GP practices covering circa 21,000patients. Building on established links with Cornwall ICA and partner organisations, we are developing an ambitious joint plan to the improve healthand well-being for our patients.

Please see the attached job description for more details including essential and desirable person criteria

• Qualified to NVQ level 2 (or equivalent) in Health and Social Care
• Minimum of 2 years experience of working with healthcare professionals and / or previous experience in the NHS or social care or relevant field
• Clean driving license and access to a car
• Qualified to NVQ level 3 (or equivalent) in Health and Social Care

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experience

Starting from £13.60 per hour