Victim Services Coordinator

Minimum Starting Salary:  $21.0000 per hour

Police Background Packet will be emailed after the position has closed.

The City of Waco Seeks:

A Victim Service Coordinator who has the capacity to help crime victims navigate the justice system, by connecting them with vital resources and acting as a liaison.  If you are detail-oriented, organized, enjoy working with the public, and can maintain strict confidentiality, this position may be for you. Apply now!

Minimum Qualifications ;

Required:

* Associate's Degree in Criminal Justice, Business, Social Work or Psychology or a related field

* AND two (2)  years experience in human services or a related setting

* OR an equivalent combination of education and experience

* Must possess a valid Texas Driver's License.

Preferred:

* Criminal Justice Experience

Position

Description:

Under basic supervision, coordinates the volunteer program providing services to crime victims for the Waco

Police Department (WPD); recruits and trains volunteers, maintains program records, reviews police reports and

victim files, determines eligibility for Crime Victims Compensation and assists victims in filling out Crime Victims

Compensation applications. Fulfills an on-call status and responds to Crime Scenes to directly assist victims and

witnesses of crime.

Essential Functions:

* Plans, organizes, and coordinates volunteer activities in accordance with established policies; analyzes the

volunteer program needs, recruits and trains volunteers and schedules volunteer resources for maximum

effectiveness; communicates with victims regarding criminal proceedings, schedules, case status, assistance

programs and other criminal justice system issues.

* Provides ongoing assistance, crisis counseling and follow-up to the victims of crimes; provides crisis

intervention both on-scene and during follow-up interviews.

* Reviews police reports and victim files from attorneys, communicates with victims of crimes, reviews cases

and determines victims' assistance needs.

* Communicates with victims regarding criminal proceedings, schedules, case status, assistance programs and

other criminal justice system issues.

* Provides direct services to victims and witnesses on crime scenes, such as transportation and referrals to

community agencies; tracks services provided and monitors results; prepares statistical reports.

* May be required to respond after hours, including holidays and weekends, in the event of a departmental or

City-wide emergency.