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Customer Account Representative

Job in Waco, McLennan County, Texas, 76796, USA
Listing for: Rent-A-Center
Full Time position
Listed on 2026-01-12
Job specializations:
  • Retail
    Customer Service Rep, Retail Sales
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Customer Account Representative – Rent-A-Center

Join the Recruit team as a Customer Account Representative. This full‑time role focuses on delivering high‑quality goods and services to our customers while supporting sales, merchandising, and delivery operations.

Key Responsibilities
  • Provide friendly, top‑notch customer experiences through “white glove” service in stores and at customer homes.
  • Obtain new rental orders on the sales floor and over the phone.
  • Load/unload and install products, ensuring safe and compliant handling and maintaining vehicles.
  • Maintain an inviting store by refurbishing merchandise, keeping showroom dusted, vacuumed, and organized.
  • Deliver and retrieve items for customers, following all handling and transportation procedures.
Minimum Requirements
  • High school diploma or equivalent.
  • At least 18 years of age.
  • Valid state driver’s license and good driving record – you will be driving company vehicles.
  • Ability to lift and move furniture, electronics, and appliances.
  • Excellent communication and customer‑service skills.
Desired Traits
  • Seeking more than a job, but a career.
  • A desire to improve customers’ lives.
  • A thirst to learn the business.
  • Grit and determination.
Physical Demands

This active position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift or move heavy items and adhere to all company safety guidelines.

Work Hours

Full‑time, Monday through Saturday with open‑to‑close hours. Sundays off plus one additional weekday off. Schedules and overtime may change with business needs.

Benefits
  • Paid Time Off and Sunday Off.
  • Full‑time employment with a consistent schedule.
  • Weekly pay.
  • Award‑winning culture with advancement opportunities.
  • Comprehensive benefits:
    Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short‑Term Disability, Long‑Term Disability, Flexible Spending Accounts, 401(k) with company match, Legal Insurance, Identity Theft Protection, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan.
Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales, Supply Chain, and Customer Service

Industries

Retail, Restaurants, and Warehousing & Storage

Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal‑opportunity employer.

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