Detention Manager

Position Summary

The Detention Shift Manager is responsible for the supervision of staff and residents in the departments Pre/Post Facilities and Non-Secure Shelter. This position is also responsible for ensuring the safety and security of the facilities while also ensuring the facilities are in compliance with relevant state standards, county/departmental policy and procedure, and all applicable state/federal laws.

• Responsible for providing a safe and secure environment for residents and staff
• Provide leadership and supervision for all detention staff during an assigned duty shift
• Assists the Detention Superintendent and Assistant Superintendent in providing effective supervision within the facility
• Must be able to respond to crisis and emergency situations in a calm, prudent, responsible and decisive manner
• Responsible for supervising staff and juveniles in accordance with all relevant state standards, county/departmental policy and procedure, and all applicable state/federal laws
• Assist in performance reviews and recommend personnel actions
• Responsible for ensuring all paperwork and reports completed during their shift is accurate
• Responsible for assisting in departmental internal investigations on alleged child abuse, child neglect cases, or other cases mandated by the Texas Juvenile Justice Department, McLennan County, or the Juvenile Probation Department
• Responsible for maintaining and reporting proper inventory and supply levels to the Assistant Superintendent
• Responsible for training new staff on department policies and procedures
• Provides supervision to the workforce by determining work priorities, staff scheduling, compliance to policies and procedures, compliance to quality standards and significant decisions impacting the business unit
• Develop, coach, instruct and counsel employees
• Oversee time‑keeping administration for full‑time, part‑time and temporary employees to minimize tardiness and absenteeism
• Must be able to maintain a professional comportment in interactions with employees and maintain a clear line of authority and boundaries
• Become well versed in the use of the Family Code and Juvenile Justice System
• Direct the intake and orientation process of juvenile offenders into the detention center
• Maintain and report any statistical data that may be required
• Regular attendance and timeliness are required

• Bachelor’s degree preferably in Criminology, Corrections, Counseling, Law, Social Work, Psychology or Sociology
• Must be certified juvenile probation officer or eligible for certification by the Texas Juvenile Justice Department

• Must be twenty‑one (21) years of age
• One year of experience in a social service agency (One‑year graduate study in criminology, law, social work, psychology or sociology may be substituted for the one‑year social service agency experience requirement)
• Some supervisory experience is preferred
• Knowledge of how to respond in crisis situations; crisis response training preferred
• Knowledge of how to conduct and complete investigations; knowledge of applicable child abuse/neglect laws
• Ability to train, coach and instruct employees on best practices; ability to modify style of teaching to fit learning needs of individual employees
• Must be skilled in handling the stress and the pressures of dealing with detained youth in a secure setting
• Must be able to read, write, understand, and enforce departmental policies and procedures
• Must be able to become a certified officer in accordance with the Texas Juvenile Justice Department standards
• Must pass a criminal background screening according to the eligibility requirements set forth in the Texas Administrative Code §344

• Must be committed to achieving excellence in assigned duties, always in service of the county and community
• Must have ability to earn and keep the trust of fellow employees and the community at large
• Must be dependable as an encouraging force for team morale and in overall attendance
• Must be approachable and ready to help fellow employees and the general public

• Must be a motivating figure that leads by example and fosters a team environment
• Must be efficient and…