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IT Equipment Coordinator, Ops Tech Solutions; OTS), Ops Tech Solutions; OTS; Fulfillment & Ope

Job in Waco, McLennan County, Texas, 76796, USA
Listing for: Amazon
Full Time position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 38480 - 49920 USD Yearly USD 38480.00 49920.00 YEAR
Job Description & How to Apply Below
Position: IT Equipment Coordinator, Ops Tech Solutions (OTS), Ops Tech Solutions (OTS) (Fulfillment & Ope[...]

IT Equipment Coordinator, Ops Tech Solutions (OTS)

Job  |  Services LLC – A57

At Amazon, we strive to be Earth’s most customer‑centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity.

We’re making history and the good news is we’ve only just begun.

Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Equipment Coordinator in our Fulfillment Center (FC). FCs throughout the U.S. handle millions of items from tens of thousands of vendors and ship them across the globe each day. The successful IT Equipment Coordinator will be responsible for providing assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas.

Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.

Key Responsibilities
  • Allocate and maintain IT equipment throughout the Fulfillment Center.
  • Cooperate with the RMA and repair process for all devices under warranty.
  • Support the Junior and Senior Technicians in daily projects and activities as directed.
  • Report directly to the IT manager for the fulfillment center.
Basic Qualifications
  • Understanding of basic computer/network concepts and terms.
  • Experience with inventory management and asset tracking.
  • Experienced background with computer troubleshooting and repair.
  • Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and Outlook.
  • High school diploma or equivalent.
  • Stand/walk for 10-12 hours at a time.
  • Willingness to work flexible shifts and schedule including weekends, nights, holidays, and rotating shifts from days to nights.
  • Authorization to work in the U.S. without sponsorship.
  • Must be able to bend and lift equipment throughout the shift.
Preferred Qualifications
  • Experience in maintaining inventory levels including storage and procurement.
  • Experience troubleshooting thin clients, PCs, scanners, and portable handheld terminals.
  • Experience troubleshooting and maintaining laser printers and Zebra printers.
  • Excellent customer service abilities.
  • Excellent written and verbal communication skills.
  • Highly self‑motivated and customer‑centric.
  • Ability to manage multiple customer requests simultaneously.
  • Ability to prioritize work based on department and production objectives.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $38,480/year in our lowest geographic market up to $49,920/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience.

This position will remain posted until filled. Applicants should apply via our internal or external career site.

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