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Social Work Supervisor

Job in Waco, McLennan County, Texas, 76796, USA
Listing for: Texas Department of State Health Services
Full Time, Part Time position
Listed on 2026-01-24
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Management
  • Management
    Healthcare Management
Job Description & How to Apply Below

Date:
Jan 12, 2026

Location:

WACO, TX

Overview

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page. Review our Top 10 Tips for Success when Applying to State of Texas Jobs.

Functional Title
:
Social Work Supervisor

Job Title
:
Social Worker IV

Agency
:
Dept of State Health Services

Department
:
Region 7

Posting Number
: 11645

Closing Date
: 01/26/2026

Posting Audience
:
Internal and External

Occupational Category
:
Community and Social Services

Salary Group
: TEXAS-B-23

Salary Range
: $5,098.66 - $6,701.75

Pay Frequency
:
Monthly

Shift
:
Day

Additional Shift
:
Days (First)

Telework
:
Not Eligible for Telework

Travel
:
Up to 65%

Regular/Temporary
:
Regular

Full Time/Part Time
:
Full time

FLSA Exempt/Non-Exempt
:
Exempt

Facility Location

Job Location City
: WACO

Job Location Address
: 801 AUSTIN AVE STE B-30

Other Locations
:
Temple

MOS Codes
: ,230X,42SX,4C0X1,68X,73A,HM

Brief

Job Description

Under the supervision of the Specialized Health and Social Services (SHSS) Program Manager (PM), provides direct supervision and performance evaluation to unit comprised of public health social workers. Develops job descriptions and performance standards. Participates as a member of the regional leadership team. Serves as subject matter expert for various program service areas. Provides training, consultation, quality assurance, and technical assistance to providers, contractors, and regional staff.

Ensures that appropriate referrals are made by staff. Assists SHSS Program Manager with planning, implementing, monitoring, and evaluating social work programs in Public Health Region (PHR) 07. Develop regional program standards and procedures in collaboration with regional committees and work groups. Plans, assigns, and supervises the work of others. Oversees the hiring, orientation, and training of public health social workers, along with promoting professional growth and development of staff.

Effectively manages programmatic changes and routinely takes the initiative to find solutions to identified challenges. Provides program information to community-based organizations, medical professionals and the general public. Functions as a vital member of the regional Incident Command structure establishing guidance and responding to public health emergencies. Performs other duties as assigned. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Essential

Job Functions (EJFs)

30% Provides direct supervision of public health social workers/case managers and administrative support staff (as assigned) within designated unit. Works collaboratively with program management and other program supervisors to plan, develop, implement and monitor program operations to ensure compliance with program and agency policy, including: gathering data; providing written and/or oral feedback; and conducting internal quality assurance activities. Takes a leadership role in problem solving.

Completes the selection and promotion process according to agency policy and procedures. Monitors and directs program/agency orientation, education, licensure requirements, and staff adherence to agency human resource and program policy and procedures. Oversees day-to-day program operations for the public health social work/case management aspect of the PHR 7 SHSS program.

30% Meets with individual direct reports on a routine basis to share feedback on their performance. Develops professional performance plans with all direct reports and completes individual performance evaluations that accurately reflect their performance according to human resource policy and procedures. Recommends rewards and disciplinary actions for assigned staff. Manages employee time and leave to ensure appropriate staffing for efficient and effective program operations.

Conducts routine unit meetings.

30% Serves as subject matter expert in the following program service areas:
Children with Special Health Care Needs Services Program, Newborn Screening, Case Management for Children and Pregnant Women, Personal Care Services, and Community First Choice. Performs Cursory Reviews of case management assessments and documentation. Responds to inquiries from Central Office and regional management. Participates in CSHCN-SP contract management and case management provider relations and represents DSHS at community events. Assists with monitoring and directing activities of direct reports during special projects or assignments.

5% Performs other duties as assigned.…

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