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Customer Service Lead Site Operations Coach

Job in Waco, McLennan County, Texas, 76796, USA
Listing for: Pep Boys
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Position: Customer Service Lead & On‑Site Operations Coach
A leading automotive service provider is seeking a Customer Service Lead in Waco, Texas. This role requires strong leadership and customer service skills. The CSL mentors team members, performs advanced customer service duties, and ensures compliance with safety standards. Responsibilities include acting as the main on-site leader, training advisors, and supporting operations during management's absence. Competitive pay and benefits, including medical, dental, and a 401(k) plan, are offered.
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