Guest Relations
Job in
Waco, McLennan County, Texas, 76701, USA
Listed on 2026-01-15
Listing for:
Northgate Resorts
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Northgate Resorts - e [Front Desk Agent / Concierge] As a Guest Relations Staff at Northgate Resorts, you'll:
Work the Express Check-ins, escort guests to their sites, and canvas the resort to assist guests during their stay;
Provide guidance and explain service options to accommodate guest needs;
Manage large amounts of inbound and outbound calls promptly;
Ensure guest reservations are accurate and consistent with company policies;
Be the first point-of-contact for guests arrival by checking them in and escorting them to their lodging or RV site.
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