Transportation Assistant

Summary

Position is intended to perform transportation support work related to the specialty area of passengers i.e., beneficiary travel. The position is to perform duties as a Transportation Assistant – the duties of which are to initiate and complete a wide variety of administrative and technical tasks for the Beneficiary Travel Program within the CTVHCS. The location of this position is at the Waco campus within the Beneficiary Travel Unit – Eligibility and Processing Section within Med Admin Service.

To qualify for this position applicants must meet all requirements by the closing date of this announcement – 02/27/2026. You may qualify based on your experience and/or education as described below:

• Specialized
  
  Experience:
  
  One year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience include and are not limited to preparing daily reports itemizing all control point activities for each day, determining travel eligibility, following strict security measures when accessing or exiting computer software, moving back and forth successfully between various computer software programs, and providing customer service.
  
  Determine travel eligibility – computes mileage/common carriers – and prepares electronic voucher, maintaining computer records for travel transactions.
• Education:
  
  Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 4 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business–secretarial or technical school, junior college, college or university. (TRANSCRIPT REQUIRED).
• Combination:
  Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education in excess of 60 semester hours (2 years) that is creditable. If you qualify by a combination, your experience must be detailed in your resume (TRANSCRIPT REQUIRED).

• Major duties assigned but not limited to:
  Obligates funds for travel fund control points
• Prepares daily reports itemizing all control point activities for each day
• Contacts approval official to authorize obligations and any requests for additions, deductions, and/or movement of funds
• Determines travel eligibility – computes mileage/common carriers – and prepares electronic voucher
• Looks up Veterans’ home address in VistA and calculates the mileage to and from appropriate facility
• Moves back and forth successfully between various computer software programs to accomplish duties in a timely manner
• Uses extreme tact and respect in communicating with applicants who are not eligible to receive Beneficiary Travel
• Functions under the constant pressure of a large volume of claimants and a variety of personalities
• Shows proficiency in the use of VistA – Beneficiary Travel Self-Service Support (BTSSS) system – and the Beneficiary Travel Dashboard
• Tracks deductible amounts when applicable and in accordance with established guidelines
• Certifies all beneficiary travel vouchers via computer input
• Provides on-the-job training to new employees
• Receives Veterans making claims for reimbursement at the time of their discharge from the medical center – domiciliary – nursing home care unit – or after an outpatient visit
• Follows strict security measures when accessing or exiting VistA and BTSSS
• Work Schedule:
  
  Monday – Friday
• 7:30 am – 4:00 pm or 8:00 am – 4:30 pm;
  Virtual:
  This is not a virtual position
• Position Description/PD#:
  Transportation Assistant/PD08040A Relocation/Recruitment
  
  Incentives:
  
  Not Authorized Critical Skills Incentive (CSI):
  Not Approved Permanent Change of Station (PCS):
  Not Authorized