General Clerk

Job Description


General Clerk


Build the future with us


Are you driven by delivering exceptional client service and eager to contribute to a company that helps its clients feel confident and secure about their future? As a General Clerk
, you will play a key role in supporting our Policy Services team and ensuring the smooth flow of administrative operations that directly impact the client experience.

This position is a great opportunity to showcase your organizational strengths and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.


What you'll accomplish with us


As a General Clerk
, you'll be at the core of our mission. Here are the main responsibilities:

• Open and scan all incoming mail into the e-file system for all companies, using appropriate categories
• Receive and distribute incoming faxes for the Policy Services (POS) team
• Route mail to the appropriate individuals or departments
• Mail POS system-generated checks and letters
• Determine which requests should be forwarded for review by other departments or management
• Maintain the file room and assist with filing when the primary staff member is out of the office
• Conduct company business in accordance with all applicable laws, regulations, and contractual obligations
• Demonstrate ethical behavior, integrity, and adherence to the Compliance Program-compliance is a condition of employment
• Perform other duties as assigned

What could accelerate your success in this role


We're looking for someone who:

• Is known for strong attention to detail
• Stands out for excellent written and verbal communication skills
• Demonstrates strong research and problem-solving abilities
• Is recognized for their ability to stay organized and prioritize effectively
• Has at least one year of experience in an administrative support role
• Shows proficiency with computers and MS Office, and can learn new systems quickly
• Adapts well to change and works effectively both independently and as part of a team
• Understands company products or can learn them quickly

English proficiency requirement (if applicable):
Beginner, intermediate, or advanced level of English proficiency may be required, as the role involves communicating with internal stakeholders on a regular basis.


Why you'll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative work spaces
• Competitive benefits:
  Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs!


Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you!

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.


Company

American-Amicable Life Insurance Company of Texas


Posting End Date



About us


American Amicable is a part of iA Financial Group, one of the largest insurance and wealth management groups in North America. Our headquarters is in Waco, TX. Tracing its roots back to 1910, the American-Amicable Life Insurance Company of Texas is a progressive special markets insurer. The Company offers innovative life insurance and annuity products developed to target the individual needs of protection, wealth creation, and estate preservation.

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term.

Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!


Our Commitment to Diversity and Inclusion


At iA American, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us. Someone from our team will be happy to assist you.