Technical Service Representative, Electrical

Technical Service Representative

Vacancy Date: 11/18/25.

Location:

Wabush, Newfoundland and Labrador, Canada. Position type:
Onsite.

• Competitive wages: base pay is $62.78/h. Discussion regarding full compensation package conducted upon initial pre‑screen.
• Comprehensive benefits package (health & dental, vision, life insurance, short and long‑term disability)
• Health Care and Personal Wellness spending account
• Company-sponsored registered pension plan (RPP) and matching program.
• Safety boot voucher
• Paid vacation
• Company-supplied tools
• 4/5 Rating on Glassdoor
• Sustainable employment
• Ability to be a part of an exciting, innovative company developing new state‑of‑the‑art technology and equipment

Please visit our website  for more information.

If you’re the kind of Red Seal pro who’d rather be elbow‑deep in diagnostics than stuck in a shop, this role is built for you. We’re looking for a Technical Service Rep who can handle the heat—on‑site, in the field, and under pressure. You’ll be the go‑to expert for commissioning, troubleshooting, and keeping our mining machines running like clockwork. This is a role for someone who knows their way around high‑voltage systems, heavy iron, and customer expectations.

This is a high‑impact role for a seasoned tradesperson who’s ready to travel, troubleshoot, and take ownership in the field. If that sounds like you, let’s talk. You’ll be the boots on the ground that keep our machines—and our customers—moving forward.

Reports to: Lead, Technical Service

Shift: 14x14, 12 hours a day

Allowances: Additional premiums and allowances are associated with this position due to location

Safety Sensitive: Yes - drug & alcohol testing, physical demand fit testing, RCMP criminal record check and submission of 5‑year provincial driving record will be required

Travel: up to 50% travel within Canada and the USA

Relocation: This position does not offer relocation

• Support equipment builds, commissioning, and field repairs
• Troubleshoot hydraulic, mechanical, and electrical systems (including PLCs and digital drives)
• Provide on‑site technical support across all product lines
• Interface with engineering and product support to resolve recurring issues
• Maintain accurate service records and customer data
• Travel up to 50% across Canada and the U.S.
• Work overtime when needed—and thrive in it

• Red Seal Electrical Journeyperson (dual ticket preferred)
• 1–3 years of hands‑on experience with mining shovels and drills
• Strong diagnostic skills and comfort with high‑voltage systems
• Familiarity with A/B Rockwell, ABB, Siemens Step‑7
• Proven field experience and solid customer service instincts
• Able to work independently and lead in the field
• Proficient with Microsoft Office tools
• Valid driver’s license and able to access any mine site without restrictions
• Bilingual in English and French is an asset

This posting reflects an existing vacancy within our organization. The position is currently open, and we are actively seeking a candidate for immediate placement. The successful applicant will fill a vital role that is ready to be stepped into without delay. Artificial Intelligence (AI) may be used to assist with interview scheduling and other administrative tasks during the hiring process. However, AI is not used in candidate screening, evaluation, or selection decisions.

All hiring decisions are made by our human hiring teams and your application will be reviewed and considered personally by one of them.

Accommodation during the recruitment process is available on request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Note to Recruiters:
Komatsu and its subsidiaries do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Komatsu, directly or indirectly, will be considered Komatsu property. Komatsu will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written, and fully executed agency agreement contract for service to…