Assistant to General Manager

Be fit. Change lives. Have fun.

Do you have a zest for life and for fitness? For changing lives and managing a team? For being in charge of the big picture as well as tiny details? If you’re nodding and smiling and all but shouting “YES!” then keep on reading, because an Orange theory Fitness studio manager might be just the career for you.

We’re looking for someone who is driven as well as approachable. Who is task-oriented and willing to be held accountable. Who will look everyone who enters the studio — members, employees, vendors, visitors — in the eye, call them by name, and make time for them. Who can motivate a sales team. Who listens. Who likes to stay fit and to have fun.

If something goes wrong, you get it fixed. If a member is celebrating her 20th class or his 65th birthday, you make sure they’re recognized. When sales goals are set, you surpass them.

• We provide substantial paid training, certifications, and support to ensure your success
• Compensation includes competitive base pay, commission, and performance bonuses
• Free Studio Membership
• Product discounts
• Fitness casual dress-code
• Passionate, collaborative work environment
• The opportunity to learn every aspect of the business

• Excellent verbal and written communication skills
• Enthusiastic, energetic, personable, and friendly disposition
• Passion for health and wellness
• Team player

• Orange theory is a 1-hour, full-body heart rate zone and strength training workout that delivers a more personalized experience in a group setting. Designed to be effective and efficient, our workout classes boost metabolism, burn fat and calories, build strength and confidence, and improve overall fitness.

• Passion
• Integrity
• Accountability
• Innovation
• Community

Specific job duties and selection requirements vary between Orange theory studio locations and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process.

• Sales and operations:
  • Drive membership sales and help achieve Key Performance Indicators (KPIs).
  • Manage the lead funnel, from initial contact and follow-up calls to booking intro classes.
  • Oversee the sales process and assist with marketing and outreach events.
  • Process membership changes, including freezes and cancellations.
  • Act as the acting manager in the Studio Manager's absence to ensure seamless operations.
• Member and studio experience:
  • Provide exceptional customer service and build strong relationships with members.
  • Address member concerns professionally and ensure member satisfaction.
  • Maintain a clean, safe, and organized studio environment.
  • Ensure all studio activities and processes follow Orange theory Fitness guidelines.

• Customer service experience is preferred.
• Sales and goal-oriented mindset.
• Strong leadership and communication skills.
• Ability to multitask and prioritize tasks.
• Emotional intelligence and a passion for fitness and helping others.
• Familiarity with Orange theory Fitness systems and procedures is a plus.
• Bachelors Degree Preferred but not required.