Cashier, Retail
Listed on 2026-01-01
-
Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Be among the first 25 applicants 6 days ago.
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Greet, engage, and assist customers visibly and actively.
- Process customer transactions quickly, accurately, and efficiently at the check lane.
- Handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
- Adhere to company limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay current with ads and promotions.
- Adhere to food safety regulations and safety procedures, reporting unsafe conditions.
- Inspect equipment regularly and notify management of repairs.
- Create a welcoming environment, assisting customers with product questions.
- Comply with all relevant laws, regulations, and company policies.
- Work effectively in high-paced, stressful environments and manage conflicts cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek help when needed to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
About Us
Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we value diverse teams passionate about food and people, aiming to create positive experiences for customers and communities. We believe in providing opportunities for growth and success, whether part-time or new careers.
Apply today to join our Food 4 Less family!
Qualified applications with arrest or conviction records will be considered under applicable laws. For accommodations during the application process, contact or store management.
Benefits
The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. Visit our Benefits Page for more info.
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