Case Manager- Parent and Child Health; PCH

Overview

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.

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Benefits include: ✅ Competitive compensation & benefits ✅ Medical, dental, vision ✅ Company-paid life insurance ✅ Flexible spending accounts ✅ 403(b) retirement plan

• 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

• A robust training & development culture to help you grow and advance your career.

• A workplace built on respect, collaboration and passion for care.

Provide case management, home or field visits, coordinate services for program participants, and assist in program activities and administrative support.

• Enroll participants based on program eligibility criteria
• Document case management using the program templates (Service Plan, Case Notes, Referral Log, Contact Log, Consent Forms, and other forms as directed)
• Monitor the coordination of services and documents additional needs identified for each participant
• Monitor utilization of services and care
• Encourage and monitor that participants complete the educational sessions
• Maintain information on available resources and services in the county and region
• Maintain electronic client files as defined by the program
• Protect client confidentiality following program protocol by utilizing encrypted email and/or fax, and obtain consent to release information for communication with other agency partners
• Administer surveys, screenings, or assessments as defined by the program

Minimum

• High school graduate or equivalent
• Five years’ case management experience or equivalent combination of education and experience
• Bilingual English/Spanish
• Valid California driver’s license and vehicle insurance

Preferred

• Bachelor's degree in related field with two years’ case management experience

Required Skills/Knowledge/Abilities

• Excellent verbal and written skills necessary for communication with patients/clients, providers and other staff
• Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds and within the constraints of government funded programs
• Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities and proficient in Microsoft Office products, specifically Word and Excel

Pay Range

• $23.00 - $25.00