HVAC Service Technician

Employment that is a breath of fresh air.

Are you ready to elevate your career with a company that values quality craftsmanship and customer satisfaction? Vailes Home Improvement Services, a family‑owned business, is seeking dedicated professionals to join our team. With a strong commitment to excellence in HVAC, plumbing, and home improvement, we provide a supportive work environment that fosters growth and balance. If you're looking for a rewarding career with a company that prioritizes both professional development and employee satisfaction, we'd love to welcome you to the Vailes team!

• $25.00 to $32.00 an hour, (Depending on skills and experience) Plus commissions!
• Insurance Options
• Vehicle with a gas card
• PTO + Paid Holidays (From Day 1!)
• IRA With Company Match
• Work‑Life Balance
• Office Celebrations
• Fun Team Events
• Company‑provided uniforms
• Ongoing Support & Development - Paid Training
• Family‑owned and operated company

The position of HVAC Service Tech is to diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions!

• Complete all general HVAC in‑home service calls.
• Establish customer rapport to sell the right products and services.
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities for aging, inefficient, or underperforming systems.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service and dispatch to ensure the overall success of the business.
• Maintain a clean, organized job site and well‑inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows, and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices, time cards, curbside feedback, and option sheets.

• Licensed with knowledge of local HVAC codes and ability to make on‑the‑job applications.
• Develop a proven track record in heating and cooling systems, including the ability to draw simple diagrams, read blueprints, and other diagrams.
• Continued education and training to obtain NATE certification.
• Clean, safe driving record.
• Highly organized with exceptional follow‑through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and the ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.

We are an equal opportunity employer.

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.