Technician; Field Operations

American Water nina – Technician (Field Operations)

Job Title
:
Technician (Field Operations)

Posting Start Date
: 1/6/26

Primary Role
:
Performs a variety of tasks in assisting and participating in the locating, laying, repairing, and extending underground water mains and distribution pipes.

• Sets up barricades and places safety lights around work site to protect workers from street traffic
• Breaks up asphalt and concrete, using pneumatic power tools for trenching and compaction
• Manually digs valve boxes and curb boxes, using shovel and digging bar
• Guides pipe sections, valves and fittings into position and holds pieces steady while worker tightens connections
• Taps into pressurized water mains
• Flares and connects copper and plastic piping
• Installs repair clamps on pressurized water mains and service lines
• Operates valves and fire hydrants
• Investigates complaints and determines corrective action per company procedure
• Operates pneumatic and/or hydraulic boring equipment
• Completes all necessary forms, sketches, field notes and uses maps and records
• Drives vehicles and/or trucks in performance of general job
• Obtains and records water meter readings in company’s service area to ensure accurate billing of customers’ accounts within established time frames
• Accurately measures pressure and flow at meter to detect leaks
• NPresents customer inquiries accurately and professionally
• Performs turn ons and turn offs as necessary
• Directs the activities of any personnel assigned
• Performs any other duties as assigned by supervisor

• Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance
• Working knowledge of distribution/collection systems

• High school diploma or equivalent

• As required. License requirements vary by state
• Candidate must possess required licenses or have the ability to obtain within designated timeframe

• Outdoor work during seasonal heat and cold, and other adverse weather conditions
• Must be able to perform essential functions and meet the physical requirements for the position

• Champions safety
• Customer obsessed
• Cultivates innovation
• Nimble learning
• Drives Results
• Collaborates

• Not Applicable

• Full-time

• Information Technology
• Utilities