General Merchandise Associate - Wytheville

Join to apply for the General Merchandise Associate - Wytheville role at The Cole Family of Harley-Davidson Dealerships.

Location:

Harley-Davidson – Wytheville, VA.

Our family of Harley-Davidson dealerships represents a multi-point dealership family situated in the Southeast and Mid-Atlantic regions. We are a well-established, award-winning family of dealerships that takes pride in offering superior customer service and hiring experienced, knowledgeable team members.

Are you a Harley-Davidson enthusiast who loves to help others enjoy the Harley-Davidson experience? This could be the job for you! We’re currently looking for a Motor clothes Associate who has a genuine upbeat and energetic personality, is self-motivated, and driven to share Harley-Davidson with our guests. We will train the right people and provide all the tools you need to be successful.

** Benefits:**

• 401K
• Paid Vacation & Holidays
• Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
• Health Flexible Spending Account
• Zay Zoon Instant Earned Wages Access
• Company Discounts
• Opportunities for growth and professional development

** Essential Duties:**

• Provide excellent customer service to all dealership customers.
• Greet customers promptly in a courteous and friendly manner.
• Make all customers feel welcome regardless of race, sex, or creed.
• Manage multiple customer interactions while maintaining satisfaction.
• Handle telephone transactions courteously and efficiently.
• Promote sales, specials, and new merchandise to customers.
• Assist customers with merchandise selection and recommend complementary products.
• Process payments securely, verifying identification and approvals as needed.
• Verify cash bills for authenticity when accepting cash payments.
• Maintain accuracy at the cash register.
• Notify customers about special orders or back-ordered items.
• Handle customer complaints empathetically, demonstrating commitment to excellent service.
• Weekend availability is required.

All statements made during the employment application process will be verified for accuracy. We are an equal opportunity employer, providing accommodations for applicants with disabilities. The use of this job description does not obligate us to fill the position or guarantee employment.