Office Assistant

Apply for the Office Assistant role at Fink's Jewelers located at Thomas Jefferson Crossings in Forest, VA.

We are currently seeking an exceptional part‑time Office Assistant who is extremely organized, proficient in Microsoft Office, and possesses strong customer‑service skills.

This role offers favorable retail hours Monday‑Saturday and is closed on Sundays.

• Assist in supporting the sales activities by performing all needed functions on the POS system, such as ringing various sales, layaways, and special orders.
• Generate and maintain client records and files, including special order and layaway files.
• Process incoming and outgoing transfers according to corporate policy and procedures to ensure inventory control.
• Prepare packages and paperwork for outgoing mail or shipment.
• Accept and process product for repair; communicate estimates to customers, follow up on completion and ship dates, and notify customers of repair completion.
• Respond to customer inquiries both in person and over the phone.
• Utilize company ERP software to research transactions.
• All other duties as assigned.

Founded in 1930 by Nathan Fink, Fink's Jewelers is a family‑owned and operated business in its third and fourth generation. As a top‑50 jeweler in America, customer service remains the cornerstone of our philosophy. Our well‑established team continues its mission to be the first‑choice jeweler in every community we serve.

• Entry level

• Part‑time

• Administrative

• Retail