Server, Server​/Wait Staff

Overview

Join to apply for the Server role at Silver Brands

We’re looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst.

Be part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today!

• Deliver Silver Diner hospitality to guests, generate sales, deliver food & beverage orders and properly handle POS functions.
• Ensure each guest receives outstanding service, including greeting every guest within 30 seconds of being seated.
• Ensure every order is delivered 100% correctly and actively up-sell to every guest.
• Write down all orders and repeat back to guests to ensure accuracy; ring drink & food orders into POS immediately; accurately account for all guests at your tables when ringing in POS.
• Deliver guest checks, collect payment and deliver change promptly.
• Maintain knowledge of all food & beverage specifications and keep your station clean and stocked to Silver Diner standards.
• Actively pre-bus tables to allow quick turnover and assist with table maintenance; complete all assigned side work; work as part of a team with clear, constructive communication.

• Be on time for work; maintain a positive, fun-oriented attitude.
• Keep yourself, your uniform, and your station sparkling clean; follow all uniform standards.
• Know and ensure delivery of the Silver Diner Brand; understand SMG scoring standards for Speed of Service and Accuracy of Order.

• Properly account for all sales; proper cash handling.
• Properly portion all self-service items (e.g., soups, creamers, butters).

• Perform any additional duties or tasks as reasonably assigned by managers.

• Positive sales growth; guests are happy with no complaints; guest comment ratings of 5.
• Develop 1:1 relationships with guests so they request to be seated in your section.

Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education.

Minimum: 1-2 years experience as a Server or Bartender is preferred.

• Exceptional aptitude for Guest Service
• Excellent communication skills
• Contagiously friendly, outgoing & energetic
• Organized; sense of urgency; able to multi-task
• Able to think & act quickly while maintaining self-composure; able to meet all schedule requirements

The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products.

Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law.

We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred.

• Entry level

• Full-time

• Management and Manufacturing
• Industries:
  Hospitality