Associate Supervisor in Training

Overview

Description

Job Title:

Associate Supervisor in Training

Green Drop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. Green Drop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions.

Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about Green Drop® at

[Footnote disclosure:
Green Drop® is a for-profit company and registered professional fundraiser where required.]

• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
• We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Bundled health plans such as medical, Rx, dental and vision
• Company-paid life insurance for extra protection and peace of mind
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

• Train and coach new employees, as well as existing employees on all company policies and procedures
• Must be able to travel between 7 to 15 sites on a regular basis
• Supports the Associate Manager by participating in the interview process i.e., may review applications, conduct interviews, and make recommendations on the selection of talent as well as assists the Associate Manager with completing onboarding activities
• Ensure timely requests of all pickups are communicated
• Independently and collaboratively interacts with donors while exercising good judgment, maintaining a positive and optimistic disposition, and demonstrating a successful customer focused mindset
• Able to work independently without supervision and hold a high level of integrity
• Builds a culture of customer service by providing donors with friendly, helpful and efficient service in every interaction i.e., make eye contact, greet customers and donors and thanks the donor on behalf of the nonprofit partner while appropriately representing the Green Drop brand in uniform
• Assists donors with donated merchandise, including unloading donations from vehicles; treats donated items respectfully; communicates the company’s nonprofit relationship; and invites donors to “come back again” and to encourage their family and friends to do the same.
• Work efficiently and call for additional assistance as needed.
• Follows standards in place to protect Team Members and donors to provide a safe environment to work which includes but is not limited to, picking up loose items on the floor, cleaning up breakages or spills, cleaning and disinfecting to required standards, and following product safety guidelines
• Takes responsibility for reporting any hazard or injury to management and communicates in a timely matter, any maintenance issues
• Wear tablet holder while recording donor information in company iPad
• Assist truck driver loading and unloading duties during donation pick-ups
• Continuously organize donations in the stock room throughout the shift
• Complete and send daily and weekly supply needs to the Associate Manager
• W…