Family Services Worker II - CPS

General Statement of Job

Spotsylvania County is committed to maintaining a drug‑free workplace. Employees are prohibited from manufacturing, distributing, possessing or using controlled substances such as marijuana. A positive drug test result, confirmed use or impairment can result in disciplinary action up to and including termination. A positive pre‑employment drug test will also disqualify a candidate for hire.

Under general supervision, performs social work and case management in the provision of social services for individuals in need of assistance. Responsibilities include investigating allegations of abuse or exploitation of elderly/disabled adults, investigating cases of suspected child abuse/neglect, assisting clients in achieving self‑sufficiency, and implementing activities associated with other social services. Work involves case management, crisis intervention and/or counseling, assessing client needs, coordinating provision of needed services, and maintaining case records.

The position is essential and may require work regardless of weather conditions or when general County offices are closed. Employees must be willing to work in the community emergency shelter during natural disasters or emergencies and be part of an on‑call rotation that includes evenings, weekends, overnight visits, and holiday hours requiring immediate response.

• Child Protective Services (intake)
  • Conducts initial assessment of child abuse and neglect reports and provides crisis counseling for reporters.
  • Provides information and referral resources and brief immediate crisis intervention to callers for referrals that do not warrant a CPS intervention.
  • Applies child welfare knowledge and critical thinking skills to interpret state and local policies to determine validity of child abuse and neglect reports.
  • Coordinates with the team to determine the validity, response time, and track assignment for reports of child abuse and neglect.
  • Serves as a technical professional on state and local policies on screening child abuse and neglect referrals.
  • Uses automated technology in multiple systems to support the decision‑making process.
  • Assigns the referral to CPS After Hours family services workers for investigation or family assessment and records the assignment on the Electronic Whiteboard.
  • Provides CPS screening policy consultation to program staff and supervisors.
  • Assists the unit supervisor with providing technical guidance and training to fellow team members.
  • Provides support to the team, including staffing cases and guiding specialists during on‑call duties that may require coverage during evenings, weekends, and holiday hours.
  • Performs other duties as required to ensure child safety and improve outcomes within families.
• Child Protective Services (investigator)
  • Investigates allegations of child abuse and neglect, interviewing children, parents, and other involved parties.
  • Uses child welfare framework to perform comprehensive assessments of children and their families, including home visits to determine risk and safety.
  • Responds to and provides emergency crisis intervention to maintain child safety and well‑being.
  • Designs and implements safety plans with children and families to reduce risk and further maltreatment.
  • Documents assessments, investigations, safety plans, critical incident reports, detailed case contacts, progress notes, and service plans in a case management system.
  • Prepares court petitions and provides testimony in court cases.
  • Collaborates with various multi‑disciplinary professionals and facilitates family engagement activities.
  • Provides support to the team, which may include staffing case guiding specialists, developing work plans, drafting court paperwork, and communicating with managers, directors, and community stakeholders.
  • Performs on‑call duties that may require coverage during evenings, weekends, and holiday hours.
  • Performs other duties as assigned to ensure child safety and improve outcomes in families.

Bachelor’s Degree in Social Services, Sociology, Human Services, Psychology, or a closely related field and a minimum of two (2) years of…