Field Service Technician- IAD Area

The Field Service Technician (FSE) will support Culligan supplied water treatment systems in Northern Virginia and surrounding states. FSE typically performs start‑ups, troubleshooting, repairs, training, seasonal preparations, and routine oversight on commercial and industrial water treatment systems and equipment.

• Perform startup and commissioning activities on installed equipment including filtration, electrolysis, mobile and potable water systems.
• Troubleshoot problems and perform necessary repairs (electrical, mechanical, and controls).
• Aid in training customers on equipment maintenance and adjustments.
• Coordinate water analysis testing to ensure safe system operations.
• Perform routine maintenance on test equipment and complete required service/systems paperwork.
• Support sales team with site assessments and system installations.
• Maintain courteous, professional communication with customers regarding product/service satisfaction and leverage upsell opportunities.
• Identify and implement safety protocol, continuous improvements, equipment calibrations and reliability opportunities.
• Maintain and organize tools, equipment, parts and truck inventory.
• Respond to all emergency service calls including paid occasional after‑hours situations.
• Adhere to company and customer site safety policies and procedures.
• Complete and submit detailed written service orders covering all aspects of services provided/products installed.
• Create and maintain reporting tools to track time, parts, site visits, etc.

• Deep passion for professionalism, customer service, resourcefulness, intellectual curiosity, learning and hard work.
• Bachelor’s degree in science, engineering or similar technical program.
• Experience of 1‑3 years or high learning aptitude in supporting commercial and industrial water treatment equipment, reading and understanding blueprints, electrical schematics, and P&IDs, and PLC, VFD, HMI troubleshooting with Allen Bradley devices.
• Ability to lift 50 lbs unassisted.
• May be subject to inclement weather and hazardous working conditions.
• Travel to and from work site required, travel to Libertyville, IL once a quarter.
• Within driving distance (