Residential Sales Consultant

Residential Sales Consultant

Reports To: Sales Manager or General Manager

Status: Full-time, Regular position

Category: Sales

Location: 8033 Kimway Dr Ste B, Henrico, VA 23228

The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead‑generation techniques as well as internal lead pipelines.

• Present comfort options of residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customers and referrals, initiating calls to generate sales.
• Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.

• At least a high school degree or GED; a bachelor’s degree or related professional sales certifications preferred.
• Prior sales experience, preferably direct selling to consumers.
• Strong selling and business‑development skills.
• Ability to effectively communicate concepts to a variety of audiences.
• Demonstrated commitment to delivering high‑quality, customer‑focused service.
• Excellent interpersonal skills and ability to understand customer concerns and translate them into business solutions.
• Valid driver’s license with an acceptable driving record.
• Consistent positive attendance record.
• Availability to work flexible hours and on‑call shifts as needed.
• Physical ability to climb ladders and maneuver in attics, basements, and crawl spaces.

• Top pay for top performers, including incentive and bonus opportunities (average $90,000–$120,000 annually).
• Generous PTO: 19 paid days in first year, 24 paid days after second year.
• Advancement and career‑growth opportunities across the U.S.
• Medical, Dental, Vision insurance programs.
• Company-sponsored smart phone, tablet, uniform plan, and tool replacement.
• Internal Training Academy.
• Best‑in‑class 401(k) Retirement Savings Plan with matching contributions.
• Company‑paid life insurance and supplemental benefits such as legal advice, pet insurance, health advocacy.

Come join the biggest team in HVAC:
Service Experts Heating, Air Conditioning, & Plumbing.