Customer Service Delivery Driver

Customer Service Delivery Driver

This position works closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. The driver is responsible for delivering products to customers from Sherwin-Williams stores in a safe and timely manner using company vans or pick‑up trucks.

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and documentation.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Load, transport, and deliver items to customers in a safe, timely manner.
• Assist with loading and unloading items from vehicles.
• Maintain the store vehicle and alert the supervisor to repair and servicing needs.
• Adhere to assigned routes and follow time schedules.
• Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle.
• Prepare reports and other documents relating to deliveries.
• Operate equipment and machines such as cars, trucks, and forklifts.

• Must be at least 21 years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship now or in the future.
• Must have a valid, unrestricted driver’s license.
• Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends.
• If internal to Sherwin‑Williams, you must have received at least a “meets expectations” rating on your most recent performance appraisal.
• If internal to Sherwin‑Williams, you must have completed all required HR Cloud eLearning courses.

• High School diploma or GED.
• At least 1 year of experience working in a delivery, retail, or customer service position.
• Previous experience selling paint and paint‑related products.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

At Sherwin‑Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin‑Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people.

We invest and support you with rewards, benefits and the flexibility to enhance your health and well‑being, career growth, and connection to an inclusive team and our broader communities.

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of protected veterans.

Please be aware Sherwin‑Williams recruiting team members will never request a candidate to provide payment, ask for financial information, or sensitive personal information during the application process.