Retail Merchandising Specialist

Full Time Retail Merchandising Specialist

The purpose of the Elite Retail Merchandising Specialist is to work full‑time as a BDS Representative conducting break‑fix, installation, and ad‑hoc maintenance work while also performing general merchandising tactics. Responsibilities include installing and building displays, end caps, and fixturing; maintaining those displays; resetting planograms; performing break‑fix repairs; and providing in‑market training for other area representatives.

• Install and build displays, fixturing, and end caps, including setting up security, cabling, wiring, monitors/media players, and audio connectivity.
• Troubleshoot and resolve issues to ensure displays are fully functional and meet maintenance requirements.
• Lead teams on multi‑rep projects that may require full working days and travel up to 120 miles.
• Meet ad‑hoc maintenance requirements, including store service within 48‑72 hours and independent troubleshooting of displays.
• Report the status of each store visit accurately to demonstrate success in achieving objectives.
• Perform general merchandising functions such as resetting planograms and applying POP, pricing, and fact tags.
• Build in‑store relationships and participate actively in weekly conference calls.
• Complete administrative tasks, including scheduling reports within 24 hours of program launch, entering data on the same day, and reporting visits by project end date.
• Complete and pass certification to conduct one‑on‑one training for other BDS market representatives on break‑fix and merchandising work.
• Complete online and in‑store certification for using Best Buy machines such as Big Joe/Little Joe and possibly forklift equipment.
• Perform other tasks as requested by management.

• High school diploma or equivalent.
• Experience building displays, fixturing, and monitor cabling/connectivity.
• Experience using tools required to maintain displays.
• Experience troubleshooting and fixing display issues (light fixtures, malfunctioning buttons, computer/tablet/Smartphone demo issues, software reboots, electronic connectivity, etc.).
• Strong verbal and written communication skills.
• Detail oriented and highly organized.
• Ability to independently manage an account base.
• Ability to read schematics and correctly connect components.
• Professional demeanor and proficiency using a personal smartphone/tablet with GPS for uploading photos, reporting assignment data, referencing documents, and scheduling visits.
• Valid driver’s license, reliable transportation, and proof of auto insurance.
• Commitment to completing the market area’s minimum weekly or special project hours request.
• Basic toolkit that includes a multi‑screwdriver, Torx security bits, hammer, cordless drill, Allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy‑off, putty knife, microfiber cleaning cloth, and goo‑gone.

• Travel up to 120 miles with paid drive time and mileage per company policy.
• Available to work a minimum of 40 hours per week, with 45‑50+ hours as required;
  Monday through Friday, starting at 8 a.m., with occasional weekend work.
• Additional hours beyond 40 in a workweek will be communicated in advance by leadership.

• Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull; regularly lift/carry up to 40 pounds; occasionally lift up to 25 pounds; lift up to 100 pounds with support from a second person; climb a ladder taller than 10 ft; continuous hand‑eye coordination and fine manipulation.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. BDS Connected Solutions is an equal opportunity employer in every aspect of employment, including but not limited to selection, training, development, and promotion of the most qualified candidates and employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law.

All your information will be kept confidential according to EEO guidelines.