Restaurant Manager

Overview

Baker’s Crust Artisan Kitchen in Short Pump Mall, Richmond, VA is seeking an experienced Manager. Baker’s Crust Artisan Kitchen is a locally owned, specialty casual dining concept that distinguishes itself from the competition by its innovative and creative menu. Our mission is to enrich the lives of our team members and guests;
Eat Well, Be Happy!

• Assist the general manager in overseeing every aspect of restaurant operations.
• Meet company P&L and expense goals.
• Understand completely all BC policies, procedures, standards, specifications, guidelines and training programs; fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees and guests.
• Responsible for some financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with company policies and procedures.
• Maximize sales and profits through management of food, operating supplies and labor costs.
• Establish and maintain appropriate staffing levels; make employment and termination decisions consistent with our company guidelines.
• Responsible for the maintenance of all employee files including but not limited to termination, counseling, disciplinary actions, accidents, and injuries.
• Check and maintain all service areas for proper set-up and cleanliness.
• Possess full knowledge of bar and menu items and be able to make recommendations.
• Greet guests in a timely, professional and courteous manner.
• Verify guests that purchase alcohol are at least 21 years of age.
• Accurately take food and beverage orders from guests in a timely manner.
• Develop the staff in all aspects of the operation including but not limited to specific job duties, customer awareness and service, and sanitation standards; consistently use and teach suggestive selling techniques.
• Develop and maintain effective and positive employee relations; maintain and enhance company culture; administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules and procedures.
• Ensure strict adherence to food quality and freshness standards, including proper handling and storage, portion size, POS recipe specs, prep recipe specs, freshness, presentation, proper sanitation and cooling techniques, and line checks.
• Conduct accurate and efficient inventories and proper ordering of all food and beverage items.
• Enforce safe work behaviors to maintain a safe environment for both guests and team members.

Please ensure you meet the requirements listed above as part of your application materials.