Dining Room Supervisor

Overview

The Dining Room Supervisor oversees staff when management is not present, communicates to and directs employees on their daily tasks and running of the shift. Provides advice and assistance to management as needed.

• Manage and motivate employees through constant communication
• Stocking supplies, serving, handling cash, credit cards, and a cash register
• Cleaning tables and counters, resetting tables, greeting customers
• Resolving customer conflict and dissatisfactions
• Make sure guests are receiving superior customer service at all times
• Maintain food service and production levels -- ensure that food is prepared and served in the appropriate quantity and with the utmost quality
• Ensure operations are in accordance with kitchen sanitation and safety standards
• Start-up and shutdown of restaurant equipment and processes (opening/closing shifts)
• Handle inventory responsibilities including food orders and receipt

• A high school diploma
• At least 2 years of experience in restaurant supervision or management; full-service or fast casual restaurant experience is desired
• Basic computer skills and knowledge of Microsoft Office (Outlook, Word, Excel)
• Ability to be on one's feet at least 8 hours per day and lift up to 50 lbs.
• Strong written and verbal communication skills -- clear and professional demeanor
• Ability to multi-task, organize, and prioritize with efficiency
• A personable, friendly and outgoing personality
• Ability to lead, motivate, and manage employees

Thompson Hospitality is one of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more.

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.