Director of Operations

Career Opportunities with Western Veterinary Partners

A People-Centric Veterinary Support Organization.

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Western Veterinary Partners is seeking a Director of Operations (DO) to lead a portfolio of animal hospitals across Virginia and West Virginia
. The ideal candidate for this role is someone who has successfully managed multiple locations (ideally 10+) in a veterinary or healthcare setting. Our ideal candidate is a strong vet med operator with a goal-oriented attitude, a passion for training and team development, and the business, financial, and strategic acumen to help scale a rapidly growing business and team.

In partnership with the Vice President of Operation, the chosen candidate will focus on supporting veterinary practices in achieving operational excellence, building culture, recruiting and retaining veterinarians, technicians, and support staff. The Director of Operations will spend extensive time in the field with hospital leadership and staff and be responsible for supporting the overall operations of 9 general practice veterinary hospitals Virginia and West Virginia.

Western Veterinary Partners (WVP) is a mission-driven company based in Denver, CO. We are driven by our values of integrity, alignment, support, collaboration, growth and relationships. WVP is a private equity backed company that acquires, invests in, and supports animal hospitals throughout the United States. WVP is a highly acquisitive company focused on continued growth and expansion into new markets and states.

Post-acquisition, WVP supports its partner practices with the non‑clinical side of the business. Our local and collaborative support provides veterinarians with attractive operational benefits of a larger group while maintaining the clinical autonomy and local practice identity.

WVP is backed by Tyree & D'Angelo Partners (TDP), a Chicago-based private equity investment firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP has significant experience investing in healthcare, consumer, and business services businesses and has completed almost 300 investment partnerships.

• Develop strong relationship with DVMs to assist with recruiting, training, and retention to drive overall business growth
• Achieve results through influence and partnership versus through authority or directives
• Maintain regular communication with doctors and office staff to review practice trends and performance objectives
• Champion WVP’s culture and develop teams and leaders through coaching, mentorship, and programs that deliver on the strategic mission
• Provide oversight and support to practice level managers and administrative staff, as well as regional managers
• Instill a sense of accountability and service excellence with our teams at all levels
• Identify opportunities to improve and maintain site-level employee engagement
• Facilitate connections and community among individuals and hospitals within markets and the region
• Develop collaborative and productive relationships across the organization
• Contribute to growth and innovation across WVP by supporting other geographies and organization‑wide initiatives

• Understand business drivers and create opportunities to optimize them, with a strong focus on volume growth, service mix and offerings, pricing, and margin improvement
• Set, manage and exceed WVP’s financial objectives in partnership with sites, regional leaders, and the executive team, with an eye toward future growth opportunities for the company
• Provide overall P&L management for the business, along with a vision for near and long-term value creation
• Partner with hospital leaders, field operators and functional support to diagnose issues, identify opportunities, and develop corresponding action plans
• Employ structured and repeatable…