Operations Team Lead

Ready to take your career to new heights? Join us at Top of the Rock in Ridgedale, MO, as a Full Time Operations Team Lead! This onsite position offers an exciting opportunity to work with a vibrant team, ensuring our daily operations are as captivating as our exhibits. You'll be at the heart of a customer‑centric culture, fostering excellence and creativity every day.

With a competitive pay of $16.00 per hour, you'll be rewarded for your contributions while helping us create unforgettable experiences for our guests.

As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Employee Discounts. Imagine leading a passionate group of individuals in a role where your input truly makes a difference. Don't miss your chance to be part of something extraordinary - apply now!

Ozarks Heritage Preserve has two pieces:
Lost Canyon Cave Trail and the Natural History Museum. The Lost Canyon Cave Trail is a self‑guided electric cart tour through an Ozarks landscape and cave, and the Ancient Ozarks Natural History Museum celebrates the people, wildlife and history of the Ozarks region. One of the largest private collections of Native American artifacts anywhere, the experience is a powerful tribute to America's first conservationists developed in partnership with a council of tribal leaders from across the country.

As the Operations Team Lead at Top of the Rock, you'll dive into a dynamic, fast‑paced environment brimming with excitement. Your day‑to‑day will involve overseeing daily operations, ensuring all areas are running smoothly and effectively. You'll lead and inspire a dedicated team, fostering a culture of excellence while prioritizing customer satisfaction. Daily tasks will include coordinating daily schedules, supporting the team, and addressing any challenges that arise with a customer‑centric mindset.

Engaging with guests to ensure their experience is top‑notch will also be key.

Additionally, you'll work closely with other departments to streamline processes and implement innovative solutions. If you're ready to embrace a role where no two days are the same while making meaningful contributions to our mission, we want to hear from you!

To thrive as an Operations Team Lead at Top of the Rock, a blend of skills will set you apart and drive your success. Strong leadership abilities are essential, as you'll be guiding and inspiring a diverse team. Excellent communication skills will help you engage effectively with both staff and visitors, ensuring everyone's needs are met.

A knack for problem‑solving is crucial, allowing you to tackle any operational needs with ease and creativity. Organizational skills will keep you on top of daily tasks while managing multiple areas seamlessly. Adaptability and a positive attitude are essential in this ever‑changing environment, enabling you to navigate challenges and seize opportunities.

A customer‑focused approach is key; understanding and anticipating our guests' needs will elevate their experience. If you possess these skills and a passion for creating memorable moments, you're the perfect fit for our team!

If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!