General Manager – Chesterfield Towne Center

Overview

General Manager – Chesterfield Towne Center

As the General Manager at Chesterfield Towne Center, you will lead all aspects of property operations to achieve ownership goals, providing strategic direction and oversight to ensure the successful execution of key objectives and accountabilities.

Best-in-Class Benefits and Perks:

We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation, depending on experience, and an extensive benefits package, including:

• Comprehensive health coverage:
  Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security:
  Life and disability insurance for added protection
• Flexible financial options:
  Health savings and flexible spending accounts offered
• Well-being and work-life balance:
  Paid time off and holidays

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative atmosphere where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

• Bachelor’s degree in a related field with 5–10 years of experience in retail property management.
• Solid financial acumen, including budgeting, forecasting, lease interpretation, and performance analysis.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and ability to quickly learn new technology platforms.
• Proven leadership and people development skills with the ability to motivate teams, manage performance, and drive results.
• Excellent communication, problem-solving, and time management abilities with a strong customer service focus.

• Maintain safety, cleanliness, and integrity of all areas of all buildings, systems, and equipment for all property users.
• Perform daily property inspections to ensure the highest standards.
• Prepare the team to respond to emergencies and crises.
• Have thorough knowledge of the area market, including all competitive properties and area demographics.
• Develop and maintain an appropriate level of involvement in community affairs and activities representing the property’s interest.
• Enforce all tenant lease requirements.
• Manage the activities of the property’s marketing manager.
• Establish an effective working relationship with all department store managers and other key merchants, including specialty tenants, to understand and drive sales.
• Coordinate the operational aspects of the property in a manner that protects, maintains, and improves the value of the owner’s asset.
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations, and pass the compliance portion of the operations audit.
• Implement preventive, ongoing & anticipated maintenance/repair programs.
• Select contracted services by developing scopes of work, requesting bids, monitoring performance per scopes of work, and contractual agreements.
• Manage multiple employees through effective communication, supervision, training, and scheduling to ensure tasks are completed on time & within budget.
• Develop multi-year capital project plans and manage the process to complete the capital projects.
• Manage tenant construction with contractors, tenants, and consultants.
• Compliance with local codes and regulations.
• Monitor performance of in-house and contracted services and take necessary action to assure in-house performance and contracted services (security, landscaping, janitorial, etc.) are performing up to our standards.
• Develop Plans of Action for Capital Projects and manage the process to complete these Capital Projects.
• Purchase building and maintenance supplies, machinery, and equipment.
• Establish and maintain appropriate communication with all staff and develop protocols for information sharing.

• Work in conjunction with the property’s Leasing Specialist to execute new and renewal leases to meet or exceed client objectives.
• Direct activities of the specialty leasing function to optimize temporary tenant and cart occupancy to maximize property revenue.
• Devel…