Sr. Underwriting Services Representative- Payroll Services

Sr. Underwriting Services Representative – Payroll Services

CopperPoint has an exciting opportunity for a Sr. Underwriting Services Representative – Payroll Services. In this role, you will support Payroll Services in the issuing, binding, and ongoing maintenance of new and renewal business, while managing mid‑term policy changes by reviewing and obtaining required information from insureds and agents. You will own the execution of senior‑level tasks involving rating bureaus, agents, and insureds, and serve as a subject‑matter expert, ensuring accuracy, efficiency, and high‑quality service across the underwriting process.

• Support binding and issuing new business and renewal accounts, including editing, web searches, and entering loss information.
• Support executing endorsement, cancellation, and reinstatement within defined guidelines.
• Support processing Broker of Service / Broker of Record requests.
• Support processing all other defined tasks associated with new product / vertical launches.
• Assist mentoring and training new employees.
• Act as point of contact for agents / brokers and insureds.
• Assist with special projects and user‑assistance testing.
• Primary backup to Team Leads.
• Manage customer‑relations activities.

• Requires a bachelor’s degree in a related field, or equivalent work experience.
• Preferred knowledge and skill levels acquired through undergraduate‑level studies in risk management, business administration, finance, or marketing.
• Requires a minimum of three years of work experience in insurance or an office environment.
• Knowledge and/or experience with commercial lines insurance.
• Must be detail oriented, possess excellent customer‑service skills, and able to work in a team environment.
• Ability to plan and organize, demonstrate accountability and dependability.
• Excellent problem‑solving skills, focus on quality, and ability to deliver business results.
• Must be able to partner effectively with the Payroll Services division.

• Employees and families are eligible to participate in CopperPoint benefits plans including medical, dental, vision, short‑term and long‑term disability, life insurance, a health savings account, a flexible spending account, and a 401(k) plan.
• Basic life insurance, AD&D, short‑ and long‑term disability coverage, and an employee assistance plan are provided at no cost to the employee.
• Paid time off accrues at 0.0692 hours per paid hour (approximately 18 days per year) plus 10 paid holidays.

• $45,000.00 – $55,000.00 annually.
• Compensation may vary based on skills, experience, education, and geographic location.
• Base salary may include an annual discretionary bonus.

Founded in 1925, CopperPoint Insurance Companies is a leading provider of workers’ compensation and commercial insurance solutions. With an expanded line of insurance products and a growing ten‑state footprint in the western United States, CopperPoint embodies stability for policyholders in Alaska, Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, and Washington. CopperPoint Mutual Insurance Holding Company is the corporate parent of Arizona‑based CopperPoint Insurance Companies, California‑based Pacific Compensation Insurance Company, Alaska National Insurance Company, and other CopperPoint insurance entities.

CopperPoint’s culture of compassion extends to the community through employee volunteerism, corporate matching, board service, program sponsor ships, and in‑kind contributions. We empower employees by providing 12 hours of paid volunteer time annually and matching their personal contributions to charities of their choice up to $500 per year. In 2020, CopperPoint employees reported 3,500 volunteer hours.

CopperPoint offers a competitive compensation package and comprehensive benefits package including major medical, dental, and vision, a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement, and other education benefits and business casual dress.

CopperPoint is an equal‑employment‑opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status, or any other characteristic protected by state, federal or local law. CopperPoint maintains a drug‑free workplace.