Mission Operations Support Specialist

Overview

Acclaim Technical Services, founded in 2000, is a leading cyber operations, intelligence solutions and operations, network infrastructure, engineering and business enablement and enterprise operations company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.

We are actively hiring a Mission Operations Support Specialist with TS/SCI clearance and polygraph to join our Data and Systems Integration Division
, working in Northern Virginia to provide support to administer a Sponsor technical communications program, as well as operational readiness activities.

Tasks shall include, but are not limited to, the following:

• Develop mission-focused strategic plans that capture existing capabilities and outline future capabilities and high-level dependencies.
• Create reports and briefings that easily and succinctly describe complex program information to both technical and non-technical audiences.
• Develop regular status reporting for leadership to share with senior executives across the Sponsor's partners.
• Develop mechanisms to share technical accomplishments and progress to non-technical audiences and mission stakeholders.
• Validate, document, and manage stakeholder expectations in concert with customer.
• Assist Sponsor managers with modifying or establishing processes to implement strategic plans.
• Aid in meeting facilitation and information sessions or conference planning.
• Assist the Sponsor in assessing, documenting, and tracking program requirements and follow-on technical exchange meetings.
• Compose and maintain correspondence documentation such as operating procedures and internal memorandums.
• Work independently and amongst a team with minimal supervision to address roadblocks and deliver results in a timely manner or provide the most relevant course of action.
• Provide technical support to Mission Centers, Field Elements, and technical users during technical operations involving the deployment of Sponsor's products and systems. This includes being available to answer questions, assist in troubleshooting, and coordinating with Sponsor engineering teams.
• Provide technical support to cells and other primary interfaces to Sponsor user community. This includes being knowledgeable about available and future Sponsor products and technologies and understanding tradecraft and counterintelligence concerns as it applies to Sponsor systems.

• Familiarity with Sponsor technical communication systems.
• Levels:
  • Senior – Bachelors + 8 years
  • Expert – Bachelors + 12 years
• Degree substitutions permitted:
  • 4 years in lieu of a Bachelors
  • 6 years in lieu of a Masters
• TS/SCI with polygraph

• Familiarity with Sponsor technical communication systems

ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.