Procurement Operations Coordinator

About the role

The Procurement Operations Coordinator plays a critical role in the successful onboarding and operational integration of newly acquired optometry practices. This role serves as the central point of coordination across vendors, internal teams, and acquired offices to ensure seamless transitions, accurate data setup, and operational readiness. The ideal candidate is highly detail-oriented, process-driven, and thrives in managing complex, interdependent tasks with precision and timeliness.

This role reports to the Sr. Manager, Procurement Strategy and is a hybrid position with a minimum of two onsite days per week at our Vienna, VA or Raleigh, NC office.

• Lead end-to-end onboarding of newly acquired optometry offices, ensuring operational readiness from Day 1.
• Coordinate office setup activities including utilities, systems access, vendor onboarding, and office-level configurations.
• Serve as the primary integration point of contact for acquired practices during transition.
• Set up and manage key vendors (clinical, retail, technology, logistics, and services) for new offices.
• Own legal entity change management across vendors, ensuring accurate billing, tax, and banking information.
• Partner with Finance, Legal, and Procurement to ensure compliant and timely vendor transitions.
• Own the integrity, accuracy, and maintenance of master office data across systems.
• Manage office details including legal entities, addresses, identifiers, and operational attributes.
• Maintain the official company office count and ensure alignment across all reporting sources.
• Manage POS terminal setup, configuration, and ordering processes for offices.
• Troubleshoot integration issues and coordinate resolution across internal and external stakeholders.
• Coordinate setup and ongoing management of optometrist (OD) reimbursement processes.
• Ensure accurate configuration to support payroll, reimbursement, and financial workflows.
• Drive alignment across Operations, Finance, IT, HR, Legal, Procurement, and external partners.
• Communicate clearly on task ownership, dependencies, timelines, and risks.
• Track and manage numerous interconnected work streams with disciplined follow-through.

• Bachelor’s degree in Business or similar, or the equivalent combination of education, experience & skills
• 3+ years of experience in integration, operations, onboarding, or project coordination roles.
• Experience supporting multi-site healthcare, retail, or service-based organizations (optometry or healthcare preferred).
• Demonstrated ability to manage complex, detail-heavy workflows with high accuracy.
• Strong understanding of master data management and system integrations.
• Excellent organizational, communication, and stakeholder management skills.
• Experience working cross-functionally in fast-paced, high-growth environments.
• Exceptional attention to detail and data accuracy
• Strong ownership mindset and accountability
• Ability to manage multiple interdependent tasks simultaneously
• Clear and confident cross-functional communicator
• Process-oriented with continuous improvement mindset

• Experience in practice acquisitions, private equity-backed environments, or healthcare consolidation.
• Familiarity with POS systems, vendor management, and healthcare reimbursement processes.

• Career Development and Training Opportunities
• Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
• Participate in our Vision coverage and associate discounts on our products
• Participate in our 401(k) with competitive company match
• Accrue PTO and paid holidays from day one

My Eye Dr . is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. My Eye Dr .

will not tolerate discrimination or harassment based on any of these characteristics.