Policy and Compliance Coordinator

Job Description

We are seeking an experienced Policy and Compliance Coordinator for a contract-to-hire position. The primary responsibility of this position will be to support enterprise information security governance by administering policy and compliance processes, automating control activities, and coordinating evidence and reporting across the organization. This role is execution focused and responsible for end-to-end operational delivery within a defined scope.

• Coordinate and administer the Service Now Policy and Compliance modules, ensuring accurate configuration, maintenance, and effective day to day operation.
• Manage and monitor Service Now ITSM oversight ticket queues, ensuring timely intake, triage, tracking, and resolution of catalog, policy, and compliance related requests.
• Collaborate with information security, risk, compliance, legal, audit, IT, and business stakeholders to support enterprise policy and compliance initiatives.
• Operationalize and automate policy and compliance lifecycle activities, including policy management, reviews, attestations, continuous monitoring and control testing.
• Reduce manual effort through automation, standardization, and improved workflows for evidence collection and control validation.
• Support a “test once, satisfy many” methodology to streamline compliance efforts across multiple regulatory, audit and assurance requirements.
• Implement and maintain continuous monitoring activities to identify policy or control violations and support timely response and remediation.
• Develop, maintain, and communicate policy and compliance metrics through dashboards and reports for leadership and key stakeholders.
• Coordinate information and evidence across the organization to support audits, assessments, regulatory inquiries, and internal reviews.

• Bachelor’s degree in Information Technology, Computer Science or a related field preferred (in lieu of a degree, demonstrated IT or cybersecurity experience will be considered)
• Demonstrated understanding of cybersecurity risks, controls and industry frameworks (e.g., NIST SP 800 53, NIST Cybersecurity Framework, ISO/IEC 27001)
• 3+ years of experience with Service Now GRC/IRM and ideally Service Now ITSM modules
• Practical experience applying governance, risk and compliance (GRC) principles
• Familiarity with governance tools such as the Unified Control Framework (UCF) and SIG
• Strong collaboration, interpersonal and communication skills, with the ability to work effectively across technical and non-technical stakeholders
• Understanding of project management principles and the software development lifecycle
• Strong written and verbal communication skills with a focus on clarity, quality and professionalism
• Demonstrated commitment to continuous improvement and process optimization

Justine Haley
Recruiter

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement savings plan

The anticipated pay range for this position is $50-$55 per hour. We understand salary is an important factor in a job search, and we encourage you to apply even if you feel that your desired compensation may fall outside of the listed range. The final pay for this position is determined based on several factors including but not limited to, relevant experience, skills and certifications, education and training, geographic location, market conditions, and internal equity.

We are committed to finding the right candidate for this role and are open to discussing how your unique qualifications align with our needs.

Do you know someone who would be interested in this project? Submit your referral directly by emailing the Jacobson contact listed above or submitting them through this form. If your referral is hired for a contract assignment and meets all other eligibility criteria, you will receive a referral bonus!

The Jacobson Group is committed to fostering an inclusive and equitable workplace that reflects the diverse communities we serve. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic as defined by applicable law.

We believe that diversity of thought, background and experience strengthens our team and drives innovation. All employment decisions are based on qualifications, merit and business needs. If you require a reasonable accommodation to complete the application process or participate in an interview, please contact us at or  to make a request.