System Engineer

Overview

Job Title:

Systems Engineer – Principal I

Location:

Dulles, Va (Hybrid)

Clearance Required:

Active Secret (S); must be able to obtain TS/SCI and DHS Suitability

Company:
Quantum Science Solutions (QSS)

Rate:
Open

Position Overview

Quantum Science Solutions (QSS) is seeking a Service Now Sec Ops Business Process / Technical Consultant to support the design, development, and implementation of Service Now Security Operations (Sec Ops) solutions that enhance threat detection, response, and remediation capabilities. This role supports security operations teams by delivering automated, scalable Sec Ops workflows and integrations within the Service Now platform.

The ideal candidate will bring strong experience in Service Now Sec Ops development, systems integration, and process consulting, with hands-on expertise across Security Incident Response, Vulnerability Response, Configuration Compliance, and Threat Intelligence. This position requires close collaboration with security stakeholders to translate mission requirements into technical solutions aligned with federal cybersecurity frameworks and operational best practices.

• Design, prototype, and implement Service Now Sec Ops applications, including:
• Security Incident Response (SIR): enrichment, correlation rules, automated playbooks
• Vulnerability Response (VR): scanner integrations, remediation workflows, patch group automation
• Configuration Compliance (CC): policy exception handling, remediation tasks, compliance dashboards
• Support the customer’s roadmap for Splunk integrations, including alert ingestion, bi-directional incident synchronization, and SIEM dashboards.
• Develop custom integrations with SIEM, vulnerability scanners, and threat intelligence tools (e.g., Splunk, Tenable, Virus Total, Hybrid Analysis) using Integration Hub, REST/SOAP APIs, and MID Server.
• Build and maintain orchestration playbooks, Flow Designer workflows, Business Rules, and Script Includes to automate enrichment and response actions.
• Document and maintain policies, procedures, and technical designs aligned with Agile development practices and secure coding standards.
• Lead workshops with SOC, Incident Response, and Vulnerability Response teams to capture mission needs and translate business requirements into technical solutions.
• Create and maintain Performance Analytics dashboards and KPIs to provide real-time visibility into security posture.
• Support incident resolution, troubleshooting, and sustainment of the Service Now Sec Ops environment.
• Provide mentorship and knowledge transfer to client staff on best practices and solution sustainment.

• Active Secret clearance (must be eligible for TS/SCI and DHS Suitability)
• 8+ years of software development, IT security, or IT systems engineering experience.
• 4+ years of Service Now experience, including 2+ years focused on Sec Ops applications (SIR, VR, CC, or TI).
• Strong knowledge of Service Now administration, advanced configuration, and custom application development.
• Experience integrating Service Now with SIEMs, vulnerability scanners, and threat intelligence platforms.
• Hands-on experience with Flow Designer, Orchestration, Integration Hub, and MID Server.
• Experience with REST, SOAP, LDAP, and SSO integrations.
• Familiarity with federal cybersecurity frameworks including NIST 800-53, FedRAMP, CISA KEV, and MITRE ATT&CK.
• Strong communication, presentation, and documentation skills for both technical and business stakeholders.

• Bachelor’s degree in Cybersecurity, Computer Science, Software Engineering, or Systems Engineering.

• Management, compliance automation, and threat intelligence workflows.
• Familiarity with Splunk use cases for security operations and event correlation.
• Experience with collaboration tools including MS Teams, Outlook, SharePoint, Jira, and Confluence.
• Strong problem-solving, analytical, and consulting skills in complex security environments.

• Service Now Certified Implementation Specialist – Sec Ops (SIR, VR, or CC).

At QSS, you’re not just filling a role, you’re shaping mission-critical solutions that keep our nation secure. We invest in your growth, foster innovation, and reward technical excellence.