Event Technology Manager, Seller Events

Event Technology Manager, Amazon Seller Events

Job  |  Services LLC - A57

Are you passionate about bringing people together and building inspiring, memorable experiences? The Amazon Seller Events Team (ASET) is seeking a high‑judgment, detail‑oriented, and results‑driven event technology professional to help manage highly visible, large‑scale technology products for seller events. The Event Technology Manager will join the Event Tech and Analytics team on the Amazon Seller Events Team (ASET).

In this role, you will own end‑to‑end execution of key event technology products from requirements gathering through deployment and support. You will be directly responsible for platform areas including Air Table integration, post‑launch microsite + Passkey change management, mobile app, Q&A, polling, session catalog, agenda builder, attendee portal, table seating, and onsite push notifications. You will work closely with internal stakeholders such as marketing, content, and creative teams to ensure a seamless, best‑in‑class technology experience, and provide stakeholders with thorough insights and recommendations.

The position will lead innovation through data‑driven observations leading to relevant, actionable recommendations to improve event design and attendee experiences. You may also manage security reviews and approvals in conjunction with Amazon Information Security teams.

Qualified candidates are considered from remote locations throughout the United States (California, Maryland, New York, Virginia, Washington, and DC).

• Manage session catalog and agenda builder execution
• Oversee session scanning technology and deployment
• Support attendee management processes
• Coordinate with 3P vendors during build, testing, and deployment phases
• Manage Air Table integration for event data management and workflow automation
• Oversee post‑microsite and Passkey change management processes
• Lead strategy, development, and execution on attendee portal for post‑registration engagement
• Manage table seating technology and logistics
• Oversee mobile app functionality including Q&A, polling, and push notifications

• Develop and execute training programs for onsite technology items
• Identify and implement AI efficiencies across the events space
• Lead innovation through data‑driven observations and actionable recommendations
• Continually test, measure, and evolve technology solutions

• Collaborate with marketing, content, and creative teams to deliver cohesive experiences
• Provide thorough insights and analytics services to leadership
• Serve as an on‑site point of contact for 3P event tech partners
• Manage security reviews and approvals with Amazon Information Security teams for product areas you own

• Bachelor's degree
• 3+ years of program or project management experience
• Experience working cross‑functionally with tech and non‑tech teams
• Experience using data and metrics to determine and drive improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience communicating technical concepts to a non‑technical audience
• Experience working in a fast‑paced and highly cross‑functional organization
• Strong analytical skills, attention to detail, and effective communication abilities
• Knowledge of Microsoft Office applications (Excel, Word, SharePoint, PowerPoint)
• 5+ years of event technology experience covering the life cycle of requirements gathering, evaluation, design, implementation, integration, development, deployment, training, and support
• 3+ years of functional experience working with event technology platforms and tools, including microsites, mobile apps, agenda management, Passkey, and Air Table
• Experience making difficult tradeoffs and articulating recommendations to stakeholders
• Ability to think strategically and creatively while executing methodically
• Ambitious self‑starter with demonstrated ability and willingness to roll up sleeves and execute to get the job done
• Strong drive for results, with the ability to manage independently and take calculated risks

• 3+…