Technology Adoption Specialist

About GTT

GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed.

Our portfolio includes SASE, SD‑WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit

The Technology Adoption Specialist role is responsible for evangelizing GTT Products and Services internally and with key strategic clients and partners. The specialist will act as a key conduit between the Product and Technology team, GTT customers and the customer facing teams that support them.

This role collaborates with various departments at GTT, including product management, product engineering, sales, solutions and professional services.

This role has around 50% travel.

• Actively facilitate GTT Technology Adoption by current and new GTT customers.
• Act as an evangelist for GTT Products and services internally and externally.
• Support the upskilling of GTT customer facing teams with the adoption of new technologies and platforms.
• Provide additional product and sales support in key focus growth areas for GTT including Envision portfolio, Managed Security, SD‑WAN, public/private cloud and compute.
• Work alongside GTT sales teams on key strategic customer and partnership opportunities across Enterprise, Indirect, Public Sector, and Wholesale channels.
• Meet with strategically important GTT customers, prospects and partners to present and discuss the GTT Product and Technology strategy.
• Contribute to GTT’s product strategy, to meet business objectives, including identifying market opportunities and defining product plan.
• Support innovation within the portfolio and across divisions to ensure competitive market positioning, pricing, technology, and product structure.
• Staying up to date with industry trends and competitor activities to inform product decisions and maintain a competitive edge.
• Conducting market research and analyzing customer feedback to inform product decisions.

• 7+ years’ experience in a telecoms/managed services environment, in any of the following functional areas:
  • Product Management
  • Sales
  • Technical Pre Sales
  • Professional Services
• Understanding of the managed networking, security and compute market, including experience with: SD‑WAN, Cloud Security, ZTNA, NFV, public cloud, containerization.
• Understanding of enterprise networking, security and compute requirements, with experience of interacting with C‑suite contacts in global enterprises.
• Experience in delivering technical training to sales organizations.

• Professional/technical certifications, e.g. CCIE, CISSP, CISM preferred.

• Planning:
  Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1‑2 years) and strategic (3‑5 years) planning in support of the overall business plan.
• Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Project Management: Knowledge of effective…