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Lead AI Engineer
Job in
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-01-12
Listing for:
Provox Global
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Data Engineer, Cloud Computing, AI Engineer
Job Description & How to Apply Below
Provox Global is seeking an experienced Lead AI Engineer to drive our conversational AI platform development and lead technical initiatives across our Google Cloud Platform-based infrastructure. This role involves knowledge transfer from our current Chief Engineer and will evolve into leading a growing engineering team focused on AI-powered voice and chat interfaces for healthcare applications.
Key Responsibilities Conversational AI & Dialog Flow Management- Design, develop, and maintain Dialog Flow CX implementations as the core human interface controller
- Optimize voice assistant (VA/VAS) and chat/text experiences
- Configure and manage Dialog Flow Phone Gateway integrations
- Monitor and resolve AI hallucinations while ensuring coherent customer dialog
- Implement proper AI grounding techniques for reliable interactions
- Develop and maintain Node.js Cloud Functions for business logic layer
- Build intermediate APIs and JSON-based services
- Configure and optimize GCP environments, environment variables, and deployment pipelines
- Monitor system performance, CPU usage, and implement alerting systems
- Ensure high-volume concurrency handling with proper variable locking and storage optimization
- Manage code versioning and migration strategies
- Maintain and optimize integrations with healthcare systems (Dentrix, EzText, Phone Num Lookup )
- Design and implement webhook architectures
- Build monitoring solutions for no-match phrases, call disconnects, and conversation dead-ends
- Develop business operations dashboards (Power BI or similar)
- Setup and maintain MySQL databases
- Implement ETL processes and data pipelines
- Configure BI/reporting tools (Looker, Power BI)
- Develop comprehensive testing strategies including manual and automated approaches
- Build regression testing suites and high-volume stress testing frameworks
- Create responsive Web interfaces
- Develop custom web applications (non-Word Press)
- Build interactive systems for appointments and e-commerce functionality
- Implement Gemini API integrations and advanced prompting techniques
- Work with Vertex AI for model deployment and management
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