Night Guest Attendant

Night Guest Attendant – Wood Spring Suites, Henrico, VA

Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Night Guest Attendant. In this highly visible customer‑service role, you will be the face of our property and the first point of contact for our guests, working independently during the overnight shift.

We believe in a performance‑based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

• Hourly rate: $15.00 – $17.00, depending on experience.
• Daily Pay Access:
  Flexible pay options to access earnings when needed.
• Medical, dental, and vision benefits for full‑time employees.
• Employee Assistance Program.
• Career growth opportunities within the company.

• Conduct property inspections throughout the night to ensure safety and security.
• Assist with checking in and checking out guests after hours, providing excellent service and addressing any needs.
• Complete laundry responsibilities: wash, dry, fold, and organize linens and towels; keep the laundry area clean and organized.
• Perform cleaning tasks as needed, such as vacuuming, dusting, sanitizing public areas, stocking cleaning supplies, and preparing rooms flagged by housekeeping.
• Know and follow property emergency procedures, ensuring security needs of the property and guests are met.
• Other duties as assigned.

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time‑management, and problem‑solving skills.
• Proactive in solving problems.

• Tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods.
• Ability to lift, push, pull up to 20 pounds regularly; occasionally up to 50 pounds.

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”.

These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non‑merit‑based factors. We comply with applicable federal, state, and local laws governing non‑discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E‑Verify. Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited.

Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.