Case Manager Denver

Overview

Be Part of Something Radically Different. At Holon Health, we don’t do “business as usual.” We’re a trailblazing healthcare startup reimagining what it means to care—for our clients and our people. We provide whole-person care to justice-involved individuals living with Substance Use Disorder (SUD) with compassion, community wisdom, and a belief in second chances. We integrate medical, behavioral, and social care, prioritize prevention and recovery, treat clients as people, and support a culture built on well-being, inclusion, and respect.

If you’re energized by meaningful work, read on.

Holon Health is seeking a compassionate and highly organized Case Manager to join our collaborative care team. The Case Manager will monitor client progress, ensure adherence to treatment plans, and provide ongoing support to facilitate positive treatment outcomes within a patient-centered, integrated care model.

This is an onsite role; the individual must be based in Colorado (Denver or Ft. Collins area). Hours are typically 40 per week with some flexibility around when those hours occur.

• Actively review client activity within the program, including drug test results, system logins and lesson completion rates, and appointment attendance and adherence.
• Monitor client progress against individualized treatment plans.
• Identify deviations from the plan and collaborate with the clinical team to develop appropriate interventions.
• Identify potential barriers to client engagement and proactively address them with the client.
• Verify client insurance coverage and eligibility for treatment services.
• Coordinate client appointments with providers, including scheduling and rescheduling as needed.
• Provide support to the clinical team when follow-up with clients is needed.
• Assist clients with identifying and accessing necessary community resources and referrals (e.g., housing, transportation, employment).
• Coordinate referrals with external agencies and providers.
• Assist clients with troubleshooting technical issues related to our proprietary technology platform and provide guidance on navigating the platform and accessing program resources.
• Respond promptly to client inquiries and concerns.
• Provide ongoing support and encouragement to clients throughout their treatment journey.
• Conduct in-person client meetings as needed.
• Adhere to any office-based or local travel requirements.

• Must be located in or willing to relocate to Colorado (Denver/Ft. Collins metro area).
• Reliable transportation and valid driver’s license.
• Outstanding communication and interpersonal skills to effectively engage with individuals from diverse backgrounds in a judgment-free and culturally sensitive manner.
• Exceptional organizational and time management skills.
• Ability to conduct concise yet supportive phone conversations.
• Understanding of the community served, the justice system, and community connectedness.
• Strong understanding of the healthcare system including medical insurance.
• Ability and willingness to provide emotional support, encouragement, and motivation to clients.
• Written and oral fluency in English and Spanish is preferred.
• Strong computer skills; prior experience utilizing an EHR/EMR is strongly preferred.
• High level of confidentiality due to the sensitivity of materials and information handled.
• Ability to work independently, be self-directed and flexible.
• Ability to perform functions with minimal supervision.

• High school graduate or equivalent required; associate degree preferred.
• 1-3 years of experience working in a behavioral health setting preferred.

We’re building a better workplace as well as a better model of care. This means:

• Unlimited PTO
• Full suite of benefits, including health, dental, vision, life, and disability
• 401(k) with company match
• Space for self-care
• Room to grow in a high-impact, mission-driven startup
• A team that celebrates wins, learns from losses, and has your back

Diversity, equity and inclusion aren’t buzzwords here: they’re the foundation. We embrace the full spectrum of human experience and are proud to be an equal opportunity employer. If you’re passionate about our mission but don’t meet every qualification, we still encourage you to apply.

Ready to do work that matters, on a team that sees you? Apply now. Let’s build something extraordinary, together.