Quality Assurance Program Specialist

Title: Quality Assurance Program Specialist

State Role

Title:

Prog Admin Specialist II

Hiring Range: $72,491 - $86,044

Pay Band: 5

Agency: Department of Juvenile Justice

Location: Virginia Public Safety Training Center

Agency Website: (Use the "Apply for this Job" box below)..gov

Recruitment Type: General Public - G

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court‑involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth.

DJJ is currently seeking a Quality Assurance Program Specialist. This role effectively plans, implements, and ensures quality assurance and fidelity across a statewide continuum of services. The Specialist will plan and coordinate SPEP™ implementation and development to strengthen and improve outcomes through partnership, education, and transparency.

Job responsibilities include, but are not limited to:

• Analyze and solve problems, gather information, anticipate issues, review data accuracy and validity, interpret data, draw conclusions, weigh the impact of decisions, and facilitate implementation of recommendations.
• Present information clearly in written and oral formats; manage multiple tasks and projects simultaneously; work independently and within a team.
• Establish and maintain effective working relationships with staff at various agency levels.

• Considerable knowledge of evidence‑based programs and services in the juvenile justice field.
• Considerable knowledge of training, coaching, technical assistance, program evaluation, and monitoring processes.
• Knowledge of risk assessment instruments and development of assessment‑driven case plans.
• Proficiency in Microsoft and other computer software, including spreadsheets, word processing, databases, and presentation packages.

• Considerable professional experience in program development and implementation, program evaluation, and providing technical assistance, including project leadership functions.

You will receive a confirmation of receipt when your application and résumé are submitted successfully. Refer to “Your Application” in your account to check the status.

If you have been affected by DHRM Policy 1.3 layoff and possess a valid Interagency Placement Screening Form or Preferential Hiring Form, submit the card before the closing date as an attachment.

DJJ welcomes veterans. If applicable, submit DD‑214 with your application, including your name and the position number.

You may be required to respond to position‑specific questions at the end of the application. Failure to respond may disqualify you.

Reasonable accommodations are available per the Americans with Disabilities Act. Contact HR for assistance.

Equal Opportunity

Employer:

The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. Discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability is prohibited in recruitment, selection, and hiring. Qualified individuals with disabilities are encouraged to apply.

Name:
Bianca

D. Stewart Williams, Talent Acquisition Manager

Phone: 804‑588‑4410

Email: djjrecruitginia.gov

Applicants with disabilities are encouraged to apply through the Commonwealth Alternative Hiring Process. Provide the AHP Letter (formerly COD) from DARS or DBVI. Service‑Connected Veterans may also submit related documentation. For more information, call DARS at 800‑552‑5019.

Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022 – February 29 2024 may still use that COD for the Alternative Hiring Process.