Communications Officer

Communications Officer

Communications Officer $24.59/hour or $51,154.90/year (no prior experience as a CO)
Certified lateral candidates receive uplift equal to 50% credit for prior years of service
Evening & Night Shift Differential Pay - $1/$1.5 per hour
Built in Overtime due to rotational shift schedule

Communications Officers work an assigned 12-hour shift (7:00 AM – PM or PM to AM) rotating 3 days on >2 days off >2 days on >3 days off pattern
Hiring range (depending on qualifications and experience) is $51,154.90 - $88,435.15

The full salary range (allowing for growth and professional development) is $51,154.90 to

Required:

Please  to view a list of automatic disqualifiers for this position

• Receives emergency calls for law enforcement, fire, rescue and other assistance; adopts appropriate course of action, in accordance with State and federal laws, local ordinances, policies, procedures, and protocols, as well as within established chain of command.
• Interprets and prioritizes E911 calls for appropriate actions; determines nature of call and type of assistance needed; routes calls for expedient handling.
• Dispatches appropriate Sheriff's department, fire and/or rescue units using E911 radio and telephone systems; provides information on location, type of emergency or any other relevant information; provides geographical information, including subdivision names, cross-streets, landmarks, etc.; provides pre-arrival instructions by telephone as needed.
• Operates a variety of emergency service communications systems; utilizes two-way radio system in accordance with federal and state laws and guidelines; documents all malfunctions in communication system and related equipment; reports errors in mapping and/or database.
• Communicates with a variety of public safety officials and personnel and medical personnel.
• Monitors and conducts tests of the County's natural warning and alarm systems.
• Maintains records of calls; logs all dispatches, recording time of call and dispatch, dispatch action and disposition of calls or requests.
• Maintains confidentiality of all matters concerning law enforcement, fire, rescue and other public safety and emergency operations.
• Participates in continuous training program to improve communications and skills.
• Verifies warrants and accesses computer to provide information to law enforcement personnel; enters information on stolen property and missing persons in national and state computer; transmits computer responses on all hit confirmations.
• Answers administrative telephone lines Sheriff's Office and Fire/Rescue after hours.
  Performs other related duties as required.

High School Diploma or equivalent, supplemented by computer keyboard training
Must have a minimum typing speed of 35 wpm.

Must successfully pass a polygraph examination, full background investigation, pre-employment psychological and medical exams including drug and alcohol screening.

This position is designated as essential and must report to work during times when the local government/agencies are closed, is subject to call back and hold over to maintain minimum staffing 24/7.

Must successfully complete Department of Criminal Justice Training and in-house training in all four functional areas within 18 months of employment. Possession of or ability to obtain and maintain Basic
Dispatch, Emergency Medical Dispatch, Emergency…