Admissions Onboarding Specialist

Overview

Title: Admissions Onboarding Specialist

Agency: Germanna Community College

Location: Stafford - 179

FLSA: Nonexempt

Hiring Range: $23.90-$30.01; state benefits do not apply

Full Time or Part Time: Part Time

This position may require occasional travel between campuses and flexibility to work evenings and weekends.

Job Description: Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay.

Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.

Germanna Community College is seeking a dedicated Part-Time Admissions Onboarding Specialist to guide students through the admissions process, with special emphasis on Health Technology programs and other selective admissions pathways. This role also includes general advising for students in all academic programs. The ideal candidate will deliver high-quality, student-centered service, ensuring a seamless onboarding experience through a holistic, case management approach.

Collaboration with academic departments and student services is essential to supporting prospective, new, and continuing students.

• Provide guidance to students applying to special admissions programs, including Health Technology, on processes, credentialing, and prerequisites.
• Assist students with understanding program pathways, registration, and prerequisite requirements.
• Monitor and support prospective students through the admissions and enrollment process, addressing inquiries and providing comprehensive information about programs and processes.
• Use a case management approach to support students from an initial inquiry through program enrollment, ensuring proactive follow-up and seamless support.
• Collaborate with Health Technologies personnel, academic advisors, and other subject matter experts to provide accurate advising and solutions to student questions or barriers.
• Maintain accurate student records, admissions documents, and case management files for reporting and analysis.
• Participate in professional development, including training on Germanna’s Culture of Care and tools for admissions and advising support.
• Facilitate communication and collaboration between departments to streamline the admissions process for special admissions programs.
• Actively participate in recruitment and onboarding events, both virtual and in-person, to engage and support prospective students.

• Experience in enrollment services, admissions, or academic advising within a higher education setting.
• Strong communication, interpersonal, and problem-solving skills
• Proficiency in Microsoft Office and database management.
• Knowledge of academic program admissions processes, policies, and guidelines.
• Demonstrated customer service experience with the ability to handle stressful situations professionally.

• Bilingual proficiency (Spanish preferred).
• Experience with case management approaches and student information systems (e.g., People Soft, Salesforce).
• Familiarity with selective admissions processes and financial aid systems, including FAFSA.
• Knowledge of Germanna Community College’s academic and workforce programs.