Sr. Business Operations Advisor - Procurement Excellence; Digital Tooling, Mkt Research & Opera

Job Description

The Sr. Business Operations Advisor - Procurement Excellence (Digital Tooling, Mkt Research & Operations) will play a critical role in advancing digital transformation within the procurement function, with a strong focus on digital procurement tooling, operational processes, standards, best practices, and governance related to market research suppliers. This role requires a strategic and analytical mindset, ensuring procurement activities align with corporate objectives while leveraging technology to drive efficiency, compliance, and innovation.

• Support the implementation and continuous improvement of digital procurement tools and systems.

• Serve as subject matter exert of major digital tools supporting Procurement.

• Conduct analysis to identify opportunities for process optimization and automation in procurement operations.

• Assist in the development and enforcement of procurement standards, best practices, and governance frameworks for market research suppliers.

• Collaborate with internal stakeholders to ensure procurement strategies align with business objectives and compliance requirements.

• Monitor supplier performance and adherence to contractual obligations, identifying areas for improvement.

• Research industry trends and emerging procurement technologies to enhance the organization’s digital procurement capabilities.

• Support training initiatives to ensure proper adoption of procurement tools and adherence to standards.

• Generate reports and analytics to inform procurement strategies and decision-making.

• Bachelor's degree or advanced degree (where required)

• 5+ years of experience in Supply Chain Management, Procurement, or a related field.

• In lieu of degree, 7+ years of experience in related field.

• Experience with market research supplier governance and procurement.

• Familiarity with ERP systems and procurement analytics platforms.

• Certification in procurement or supply chain management (e.g., CPSM, CIPS)
  highly preferred
  .

• 2-4 years of experience in procurement, supply chain, or business operations, with exposure to digital procurement solutions highly preferred
  .

• Proficiency in procurement tools and technologies such as e-sourcing platforms, contract management systems, and supplier performance tracking.

• Strong analytical and problem-solving skills with a data-driven approach.

• Knowledge of procurement best practices and governance frameworks.

• Excellent communication and stakeholder management skills.

• Ability to thrive in a fast-paced, evolving digital procurement environment.

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community.

• Work-life balance, flexibility, and the autonomy to do great work.

• Medical, dental, and vision coverage along with numerous health and wellness programs.

• Parental leave and support plus adoption and surrogacy assistance.

• Career development programs and tuition reimbursement for continued education.

• 401k match including an annual company contribution

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

* Based on annual corporate goal achievement and individual performance.

$89,174.00 - $

Decision Making, Enterprise Resource Planning (ERP) Systems, Procurement, Procurement Operations, Supply Chain, Supply Chain Management (SCM)