Manager National Forums Program

NAIOP

Manager, National Forums Program

Full-time, hybrid

NAIOP, The Commercial Real Estate Development Association, is pleased to announce it is accepting applications for its Manager, National Forums Program position.

About the Organization

NAIOP, the Commercial Real Estate Development Association, is the leading organization for developers, owners, and related professionals in office, industrial, and mixed-use real estate. NAIOP comprises 20,000+ members in North America, advances responsible commercial real estate development, and advocates for effective public policy. For more information, please visit naiop.org.

National Forums Program

National Forums is NAIOP’s flagship program that brings together more than 1,000 senior commercial real estate executives from leading companies across the US and Canada in a non-competitive, small group environment. Across the program's 70+ special interest groups, members focus on a variety of issues related to specific industry product types, processes, and governance structures. Participants are provided with a unique opportunity to build lasting relationships with peers.

Forums meet twice a year at our two major annual events. There are two primary recruitment periods that lead up to each event. For more information about the program, please visit naiop.org/National-Forums.

About the Role

Reporting to the Senior Director, National Forums Program, this position is responsible for providing programmatic, administrative, and logistical support to the National Forums program with a focus on recruitment and development activities. Specific responsibilities include:

• Manage the Forums application and placement process.
• Respond to applicant inquiries and provide guidance on program options.
• Manage the onboarding process for new members.
• Communicate effectively with Forum members and volunteer leaders.
• Assist with program recruitment and outreach.
• Assist with the formation and launch of new Forum groups.
• Utilize survey tools and an application review platform to gather and maintain program data.
• Evaluate and improve methods for data management.
• Provide onsite logistical support at events.
• Assist in the Forum membership renewal process, including the generation of invoices and collection of fees.
• Other duties as needed

Candidate Profile

The ideal candidate for the Manager, National Forums Program position will be collaborative, detail-oriented, and a self-starter. Qualifications include:

• Bachelor’s degree or any combination of training, education, and experience equivalent Three to five years prior experience in administrative positions related to membership development, communications/outreach, and project and/or program management.
• Proven experience in a customer service role.
• Excellent communications skills.
• Strong project management and analytical skills.
• Proficient computer skills, including the use of databases and the Microsoft Office Suite (Word, PowerPoint, and Excel).
• Familiarity with the association management system, Protech, is a plus

Other Information

• No supervisory duties.
• Hybrid work location in Herndon, VA.
• Travel is required approximately 2-4 times per year.

Application Process

NAIOP has a robust benefits package, including health, dental, life insurance, vacation, a hybrid work schedule, and a retirement plan. Compensation is commensurate with experience. Applicants who meet the qualifications and are interested in being considered for this position should submit a resume and letter of interest with salary requirements to jobs.