Agreement Booking Coordinator

Renewal by Andersen of Central Virginia, the replacement division of Andersen Windows, is looking for an Agreement Booking Coordinator to join its growing team. This is a full‑time position in a fast‑paced, energetic, deadline‑driven environment and an opportunity to become part of a passionate and growing team. The position is in our Richmond office located on Deep Rock Road in the West End of Richmond.

Our focus is people. Every member of our team is committed to taking care of not only our customers and the community we serve, but each other. We have a culture of making a difference, and we live those values every day. By taking care of ourselves and each other, we can take better care of our customers. It is our goal to bring out the best in everyone.

We are committed to having an inclusive and diverse workplace where all people feel respected, valued, and driven to realize their full potential.

• Review all incoming sales agreements from emails.
• Verify accuracy of homeowner information and update as needed.
• Follow established process of uploading sales documents to book new job from opportunity.
• Create booked job from opportunity and upload all necessary docs.
• Verify payment type and update finance information as needed.
• Place booked jobs 'On Hold' as needed per the On Hold structure and update as needed.
• Utilize task feature to communicate internally.
• Collaborate with Finance Specialist to update finance information as needed.
• Accept credit card payments and post.
• Update order with any relevant notes.
• Audit job pricing and update as needed.
• Accept and post deposit payments.
• Accept credit card payments from incoming calls and add to tracker.
• Collaborate with installation on any price checks and update pricing in rForce as needed.
• Update finance sheet accordingly.
• Other duties as needed.

• 2+ years of administrative experience.
• Proficiency in Microsoft Office Suite and management of computer‑based information.
• Ability to work in a fast‑paced environment.
• Excellent communication skills and team‑oriented attitude.
• Exceptional organization and tracking skills.
• Excellent verbal and written communication skills.
• Ability to work independently and with a team.

• Positive, team‑oriented culture.
• Phenomenal benefits package with medical, dental, vision, matching 401(k), flex holidays, short‑term disability, and more.
• Corporate discounts at ACAC facilities.
• Professional growth opportunities.
• PTO – you earn 3.69 hours per bi‑weekly pay period up to a maximum of 12 days for the calendar year for the year you are hired, PTO hours earned increases every year and caps out at 18 days.
• The opportunity to be a difference maker in our community. Charitable giving through our Cares program and volunteer opportunities.
• Regular employee engagement opportunities.

$19–20 per hour.

Renewal by Andersen of Central Virginia has been named a 'Top Workplace' by the Richmond Times‑Dispatch for five years in a row! Our employees help make Renewal by Andersen of Central Virginia an extraordinary workplace and consistently empower each other to pay forward in the community we serve. We find strength in our dedication through following our Core Values;
Install Integrity, Embody Respect, Champion Care, and Achieve Ambition.

From training, hands‑on learning, internal & external social events, local business partnerships, community volunteering and true passion to provide the home improvement experience of Richmond homeowners' dreams, we've got it!

If you're looking for a place to grow & challenge yourself to become your best, you've found the perfect company! Apply today!

Renewal by Andersen of Central Virginia and Roanoke is committed to providing a safe and secure workplace. As part of the hiring process, a background check will be conducted on all potential employees who receive conditional job offers.