Parts Manager

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Description

The Preston Automotive Group is currently seeking a Parts Manager to join our team. Prior parts management experience is preferred, along with the drive to succeed, and the ability to live our core values daily.

Responsibilities

• Forecast goals and objectives for the department and strive to meet them.
• Hire, train, motivate, counsel, and monitor the performance of all parts department staff.
• Prepare and administer an annual operating budget for the parts department.
• Maintain a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the do-it-yourself public.
• Establish pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
• Establish individual parts inventory levels and balance them for maximum turnover.
• Monitor and adjust inventory to minimize obsolescence.
• Ensure all parts are properly tagged so the dealership recovers full credit from the factory.
• Supervise stock order procedures.
• Set and enforce a policy on the special ordering of parts, ensuring stock orders represent a mutually agreed percentage of all orders.
• Analyze sales, expenses, and inventory monthly to maintain profit goals.
• Develop and administer an aggressive wholesale parts program to produce profit.
• Provide high-quality service to both external and internal dealership customers.
• Work with the service manager to ensure a timely turnaround of parts needed for internal jobs.
• Attend managers' meetings.
• Analyze departmental operations and storage layout for maximum effectiveness.
• Provide technical assistance to parts department employees.
• Monitor payroll records of parts department employees.
• Coordinate a prompt and efficient flow of paperwork.
• Direct shipping and receiving efforts for timely processing.
• Monitor daily reports such as DOE, DOC, and sales productivity.
• Develop and use a lost sales tracking report.
• Lead outside parts and counter sales efforts, including telemarketing programs.
• Develop sales promotions and utilize manufacturer co-op advertising.
• Establish and enforce guidelines for customer interactions to ensure satisfaction.
• Handle customer complaints promptly and according to dealership policies.
• Ensure all dealership purchases are properly documented before payment.
• Assist in collecting past-due accounts.
• Stay informed of and comply with relevant federal, state, and local regulations.
• Maintain a professional appearance.
• Perform other duties as assigned.

Requirements

• Prior parts management experience preferred.
• Drive to succeed and uphold core values.

Benefits

• Above-average income potential
• Family-owned environment with internal promotion opportunities
• Medical, dental, and vision insurance
• 401(k) with employer match
• Life insurance
• Employee discounts
• Paid time off
• Employee referral program
• Paid training and vacation

Salary:
Up to $ per year

• Mid-Senior level

• Full-time

• Sales and Business Development

• Motor Vehicle Manufacturing